Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
96% would recommend it to a friend
Well worth the extra money
Very impressed by this hotel.
New hotel so has loads of new modern facilities and the staff very very professional and friendly. Will come again definitely.
Excellent hotel. Very good service and first class cleanliness.
Will book again ....for an extra £20 you are staying in a first class Hotel.....well worth the money
My girlfriend and I went to see micheal mcintyre at the sse arena and booked the hilton last minute as we decided to extend our stay in London.
Overall the service we received was absolutely fantastic. It was a lovely hotel with everything you could possibly want for an overnight stay. The stay were very friendly and professional throughout and couldn't do more for you. Overall a fantastic experience and would definitely stay again.
Last minute booking
With an unfortunate and unforeseen extension to my working day I decided to stay over, hotel was very good value for money and a midnight check was effortless.
Car parking was excellent and very reasonably priced. Room was large and well designed with a nice view over the stadium. Mini bar, tea and coffee facilities were all available. Room had an iron which was helpful. Bed comfortable and spacious. Over all a good quality reasonably priced hotel in an excellent location.
Hilton London Wembley
Always a first choice when visiting London, the bright lights are less than 20 minutes away via the metropolitan line so for commuters this is a good place
Beds made from the clouds of heaven!
I am writing to review our stay last weekend at the Hilton Hotel Wembley and I can't say anything more than absolutely perfect.
I stayed with my two teenage girls (who were as excited as I was) to stay in luxury overnight. The customer service attended to our needs immediately after we called them, the room was spotless and the sleep we had that night was the best we've ever had. The next morning we were entitled to the breakfast buffet and the food was fresh, delicious and varied- couldn't help going up for seconds. Overall our stay was exceptional and the location was perfect as shops and restaurants were just walking distance. Definitely recommend!
Friendly and helpful staff
Found the staff very friendly and helpful, polite, lots of smiles which doesn't always happen even in four or five star places.
Room was spotless, a credit to house-keeping, no nasty surprises like hair in plug-holes. If I had to make a complaint it would be about the decor in the room, very, very bland. The two pictures were about the hotel chain and boring. There were some far nicer pictures by the lifts, which few people would see, should do a swap.
Given up on trying to get a simple thing sorted
Having booked through LateRooms and advanced payed a non-refundable room rate including breakfast, what can go wrong!!.
Hilton e-mailed me to say my payment had failed, on checking by bank account I'd paid LateRooms in full via debit card, and the payment had failed from LateRooms too Hilton, after emailing both thought had been sorted, but on check on Saturday, Hilton said owed I £22 - don't know how. I phoned LateRooms explained what happened and they promised they would resolve and e-mail, I'm still waiting. On checkout hotel said everything was okay, on checking my credit card today I used/pre-authorised on check-in they have taken the £22 verging on dishonest imo, it's not the money it's principal that after both phoning the Hilton and LateRooms (twice) this couldn't be sorted. I've officially given up trying....
went over and above my expectations
I was welcomed by a lovely lady called Venita, who greeted me with enthusiasm.
When I had got to the room I noticed the mini bar was locked and called reception to which she said because there was a fault with some of the mini bars I could order room service and they would waive the tray charge which I thought was great. However I decided not to purchase anything. The best part of my stay was when I noticed I had not printed a form out that I needed as I was auditioning for the voice that day, Venita offered to print this out for me if I sent it to her email and delivered it free of charge to my room. I was very impressed. Lovely comfy king sized bed and quiet surroundings. Great value for money.