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91% would recommend it to a friend
Please don't go this hotel again ,please
Room was bit dirty , found empty shampoo bottle in the toilet , #517 .
Water was all over the floor , when you take shower .
My parter got slipped in the shower due to that , don't believe in me , please try yourself . Disabled toilet room has been providied . Many thanks for all this treatment. Thanks for this disrespectful treatment
Good, but the lack of staff in the bar let the experience down
Would expect more for your money
A lovely hotel and great location, however, the price reflects more the location.
Staff were friendly but did not give us any information upon arrival, such as, breakfast times, when checkout was or if we had stayed before and knew what facilities were available. I think it is an absolute disgrace that wifi is not included in the price for a chain of Hilton's magnitude and I think that the hhonours app is a terrible idea. I also do not like it when people collect your plates from the table while others are still eating - I find it very rude. Expected more from Hilton.
Good quality hotel room
Very friendly atmosphere, quality of hotel and room 5* would come back again loved my stay.
Excellent comfy nights sleep.
Amazing room and local facilities, friendly welcoming and great customer service.
Great hotel, nice view, excellent room quality, good breakfast
It's a pity the service isn't up to par.
I was staying at the hotel at a very busy time so I do appreciate that staff were under pressure.
However there didn't seem to be any urgency to their work. Be it at the front desk or in the breakfast room. They desperately need more servers taking people to their tables at breakfast. One is bit enough at peak times. The same applies for the concierge. More than one is needed.
On another note I find it disappointing & surprising that at those prices there is still no free wifi.
However, the hotel is clean, the rooms beautiful, beds are comfy & the food is delicious. It's just a shame that these things let it down.
Hilton London Wembley
We stayed at the Wembley Hilton on the night of our football match at Wembley stadium; every single staff member was polite, courteous and friendly, nothing was too much for them. The room was spotless and beautiful, modern, airy, spacous, every detail accounted for. The food was top quality - we had room service too and it still reached us immaculately and piping hot. I cannot praise the staff and hotel highly enough, I will be returning!
Stayed after a gig at the arena
Really convenient for visiting the stadium or arena I stayed after a concert at the arena, I was able to check in and choose my room through the HHonors app.
Reception staff were friendly and check in/check out was prompt. Room was clean and quiet. Would certainly stay again