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77% would recommend it to a friend
Room given right next to the lifts, damaged sink, too noisy woken up at 4 am with deliveries at M&S outside.
Belmond British Pullman
Great hotel and nearest to London Victoria Station for Belmond on platform 2.
Great location, great hotel
Really enjoyed our stay here, it was very central, and a lovely hotel
my daughter and i arrived at the hotel early , expecting to be able to leave our bags but not book in , we were pleasently surprised , to be told that our room was ready .the reception staff were ,friendly ,professional , and knowlegable .
Comfortable, luxurious, great breakfast!
We thoroughly enjoyed our stay, the majority of the staff were very friendly and welcoming, the room was clean and comfortable.
The only problem was that the large shower head had been 90% removed/unscrewed as a prank so water went literally everywhere when my girlfriend had a shower before heading out for the evening, so we weren't impressed about that, but other than that we enjoyed our stay.
DoubleTree by Hilton Hotel London - Victoria
The hotel staff were very pleasant.
Great value for money
A little gem in the heart of Victoria.
Literally a stones throw from the station. For the price paid in the area we were expecting a pretty bog standard traveller room. We were very pleasantly surprised to find ourselves in a very comfortable and spacious room with a large balcony. Our first experience of a Double Tree was very positive and bore all the hallmarks of a Hilton experience. Customer service was first rate.
A good choice
After looking online for a central hotel for a short stay in London we were pleasantly suprised , the Double Tree was ideally located to all the attractions we wanted to visit and the rooms were very clean and comfortable plus the staff were very friendly and helpful.
We would stay there again.
ALL STAFF WE ENCOUNTERED WERE EXCELLENT IN HELPING MY WHEELCHAIR BOUND MOTHER
THE STAFF WERE VERY HELPFUL WITH MY WHEELCHAIR BOUND MOTHER AND WERE COURTEOUS,FRIENDLY AND HAPPY.
NOTHING WAS TOO MUCH TROUBLE. THE ROOM WAS VERY CLEAN AND THE BEDS AND PILLOWS WERE VERY COMFORTABLE THE RESTAURANT HAD A FRIENDLY AND HAPPY ATMOSPHERE ALTHOUGH OUR MEAL ORDER MAY HAVE BEEN FORGOTTEN AS WE HAD TO REMIND THE STAFF THAT OURS WAS ONE OF THE FIRST ORDERS AND OTHERS HAD FINISHED BEFORE OURS ARRIVED AND HENCE THE FISH WAS RATHER DRY. HOWEVER THE SERVICE AND ATTENTION FROM THE STAFF WERE SUPERB AND GLADLY FULFILLED OUR REQUESTS. THE PROXIMITY TO VICTORIA STATION AND THE THEATRES FOR WHEELCHAIR USERS WAS A BLESSING. WE WOULD DEFINITELY STAY AGAIN AND I HAVE RECOMMENDED IT TO FRIENDS.