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68% would recommend it to a friend
Good value late room deal. Friendly reception staffs.
You get what you pay for
The hotel had a special 'laterooms' room which I found hot, stuffy and has no view.
The table allocated for breakfast was in a back section which luckily for me was closed so I had my breakfast with everybody else looking at the seafront. I paid 39 pounds for a 99 pound room so all in all it was still money well spent which I would do again.
An overnight stay in a gloomy single room at the back of the hotel which seems to cater for large coach parties.
Threadbare, poorly fitted carpet which appears to carry the old Wallace Arnold logo, peeling paintwork, bits of cardboard stuffed into the bathroom window frame presumably to stop it rattling, an ancient bed. I suspect this room isn't used for the coach trade, but is useful for making an undeserved profit from stray visitors. The staff at reception were helpful, the waiting staff in the restaurant did their best to serve a large number of people at breakfast, the components of which had clearly been standing around for a long time eg a rubber fried egg, a cold slice of fried tomato. The man at the next table, very close to mine, told the waiter that he hadn't eaten something because it wasn't cooked properly, and she said she would ask chef to make it well done next time. He said he wouldn't have it again. No doubt the owners will say the hotel is waiting for, or undergoing refurbishment, and they have trouble staffing the kitchen. It's a standard reply but it doesn't excuse 1950s lodging house style accommodation. Shearings customers may have had better rooms, but they still had the same poor breakfast. Other reviewers have made similar comments about the 'tired' nature of the rooms, just hope you get one of the better ones.
Arriving at the hotel in the evening i was given my room key and told wheremy room was located (the person on reception was particularly helpful and pleasent).
I went up to my room and found that the bathroom was flooded. Returning to reception immediately i explained the situation and that i was leaving for dinner. On my return i was informed that i could "stay in that room, although we can't guarantee the bathroom won't be flooded in the morning when you wake up. Alternatively i can provide you with another room"
I took the replacemet room and moved my bags over. Unfortunately, this room appeared to not benefit from the WiFi signal advertised by the hotel so i could not utilise this featue. This was something i looked for when choosing the hotel. The next morning i entered the dining room for breakfast, waited for a few moments in case a staff member needed to take my room number. Nobody came over to me (although a couple had made eye contact with me) so i chose a table, placed my belongings on it and then went to collect food. As i returned to sit down i was approached by a waitress who informed me that i could not sit at this table as she "had people sitting here" The table was empty, as were the tables on either side and no reserved sign was displayed. I was then asked if i was a bed and breakfast booking and told that "bed and brekfast sit somewhere else"
The waitress walked away, leaving me standing in the middle of the restaurant area while so returned with her manager. The manager then informed me that i could not sit at this table and asked if i was Rodgers. I corrected him (and was slighly suprised he didn't address me as Chris or Mr Roberts) and then he escorted me through the room telling me that he had written table 50 on my paerwork and asked had i not seen this repeatedly. The table he took me to was set for four but already had two people sat there. At this point i suggested that i would "leave breakfast" and went to leave the room. I didn't want to share my brekfast table with strangers and felt uncomfortable after having conversations with two members of staff who both seemed quite rude. The manager then saw fit to follow me out the room at my side asking me why i didn't want breakfast repeatedly (and quite loudly) and telling me that he had written table 50 on my paperwork.
I went to reception to check out as planned, only to find the manager had gone behind reception and was asking a female staff member behind the desk where my paperwork was, telling her that it had table 50 written on it. The staff member appeared to have no idea what he was talking about. I was highly disappointed with this booking, would only stay here again if i had no other choice and would not recommend that others stay here.
Hotel was ideally located opposite the pier.
It is a large traditional hotel with parking to the rear. Good value for the money.
I enjoyed staying at the Burlington hotel, it was very clean and comfy bed for the night I stayed.
it was very reasonable for the money which included waiter service at breakfast time. I would certainly stay again if in the area.
I arrives at the hotel several jours prior to the check in time of 3pm and asked If i could park my car in their carpark.
(The hotel booking form clearly states i couldnt book a space in advance) however i was told it was fully booked, yet their were plenty of spaces throughout the period of my stay ????. Once in my room things didnt improve. There was Bird poo all over the Windows, the lighg w soan infra red lamp to see anything and the TV only received BBC 1 clearly, and the set was so old Noah was watching it when the rains came !!!.
Lovely friendly hotel
We made a late booking and could not have been more pleased.
Our room 407 was huge. There wasn't much of an outlook but watched a beautiful sunset. We only had breakfast which was a little cold. There was a good menu at a reasonable price. We had a lovely refreshing sleep and would go back again.
the room was clean window was filthy.
covered in bird droppings. woken up 430 am by pigeons, never got back to sleep.
as a late booker on a Sunday night; just £25 including breakfast and placed in a good quality room.
Sorry to mark the customer service down because the night porter and breakfast staff were all attentive and polite. But check out was perfunctory; no smiles and I felt in the way. Interested to know why the owners believe that anyone, including the coach parties from the north, would want to have breakfast items displayed in pan-like tins. Come on. A bit more crockery for serving dishes would transform the tacky look. Nevertheless, I recommend it.