Reviews - The York Hotel


SeaFront, 1-3 St Margarets Terrace, Weston Super Mare, BS23 1AH

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (39)

69% would recommend it to a friend


Customer service


Food quality

Room quality


  • jed purkis

  • October 2014

Staff were friendly and helpful.

The room was clean, spacious and warm although the mattrass sloped, a bit like sleeping on a hillside. Breakfast was disappointing.

  • Mark R

  • October 2014

Great base for a weekend

We stayed at the York for a couple of nights in October 2014 and it was very good.

Check in was quick and easy. Room was perfect for needs. Bar and restaurant were brill. Good drinks and a very good quality meal , quick , no fuss. Breakfast good Would definitely stay again next time in town.

  • christine k

  • October 2014

Situation excellent and staff very kind and helpful

  • Lisa H

  • September 2014

Room could of been nicer but staff friendly and ideal location

  • elizabeth marie francis

  • September 2014

The room was in the bassment

  • Mike w

  • September 2014

lads weekend

Was ok for what we wanted, good sea view, enough towels, bath only with shower head that was crap, no curtain/cubicle or lock on door, could be #awkward.

Apart from that would stay again!

  • sue taylor

  • August 2014

Value for money accommodatiion

  • R Harrison

  • August 2014

No help at all

We were late getting to the hotel, but phoned to make sure they knew.

However once we arrived nobody seemed to want to help, we couldnt find any kind of reception area. Once we did get someone to sign us in and get a key we went to a room which was quite sparse little in the form of decoration or even sensible storage be it cupboards or bed side tables. During the night it was very hot but leaving the windows open just meant the heavy wooden blinds clanked about, meaning we had to wedge them with pillows and anything else we could find. The air con unit outside was loud as were all the drunks which used the alley way, meaning a very sleepless night. The £10 deposit for a remote for the TV was rediculous, meaning would only use this hotel as a last resort for a stag do!!

  • Bethany W

  • August 2014

Just not interested

Although the receptionist let us check in early which was very kind she was on the phone to what was clearly a friend for the whole time we were in the office.

We were not told where our room was and when we asked for a second key we were told it had been lost. The lights did work in our room which was not their fault but we did not feel we could tell any body. Not the worst experience ever but we certainly didn't feel welcome.

  • M cockburn

  • August 2014

lovely hotel

The York hotel is a lovely hotel which was clean and very comfortable .

The staff are friendly and helpful , the room we had was well presented with a beautiful view of the seafront . We both had a cooked breakfast which was very nice . The hotel is well worth the money and would recommend it to anyone . Would definitely stay there again .