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69% would recommend it to a friend
Happy York Hotel
Really friendly staff. Great breakfast.
a break as a couple we
wouldnt recommend a stay at this hotel.
Shower was poor, floor boards creeked annoyingly, window latches were broken and couldnt see the sea views advertised due to the window glass being stained with water were the seals had broken.
Also paid £90 for a single nights stay to then be told a further £10 deposit was needed to have a remote control to watch the tv. Then to top it off was awake for three hours with a couple rowing in a nearby room untill the night porter finally removed them from the hotel.
The York Hotel
Room situated in path of noisy other guests, thin acoustics.
The first look at the hotel I thought wow great choice, we got out keys the manager was very polite, out room was down starts as soon as we walked down stairs the smelly just hit us, it wasn't a nice smell, we got to our room and it was very missed matched the bedding looked modern and the curtains looked very very old fashion.
There was a leaking pipe above the celling which constantly made a dripping noice and wet all the carpet, the first night sleep was horrible as we was right next to the lift that's all we could hear. The shower room was small but clean and the only bad thing was the shower was so slow. You did have to pay for the remote but we didn't watch TV. We had basic drink supply's such as tea bags, coffe, sugar and a kettle, we went to make a drink and the kettle was full and loads of black things we didn't end us having a drink. And there wasn't enough milk, as we was on the lower ground internet wasn't very good.
Good budget accommodation
Lovely hotel with super friendly staff.
Immaculately clean, modern, spacious rooms. Luxuriously comfortable beds. Had a lovely stay and this hotel and would certainly return.
lovely stay. recommended
We had a lovely stay.
Room and food very good. Wonderful view
Terrible experience, avoid at all costs
We stayed here last week before xmas and I would struggle to find anything good to say about this hotel.
Firstly we checked in late and the man at the bar seemed annoyed we were even there. We were told we had to pay the entire bill upfront plus we had to put down a £10 deposit to use the remote control???!!. Really!!. There was a very loud party happening from a tour group which could be heard everywhere. No way anyone could get any sleep while that was happening. The room was shocking, so dated and worn out it really was a state. The bed was lumpy and extremely uncomfortable. The sink is in the room so no privacy at all. The toilet was filthy and the shower was clearly the same one installed 20 years ago. The walls are paper thin so you can her everything your neighbours and talking about. In the morning the hotel is VERY noisy from approx. 6-30am so do not expect to get a nice lie in. We were booked in for 2 nights and I refused to even stay there on the second night. On checkout my husband was then accused by the lady that we were lying about having actually paid the deposit for the remote control and had to insist we have our money returned to us. The women repeatedly asked him if we were telling the truth!!. Shockingly bad customer service considering this was their mistake and not ours. A total JOKE of a hotel. I would NEVER stay here again and find it impossible to believe anyone could have experiences a good stay here.
Our Winter Holiday
The owners and staff were lovely and friendly, made us very welcome.
The hotel is in a fabulous position right on the sea front. Our room was on the first floor and was easy to access right by the lift. we could see the beach from our window which was great too. The room was clean and comfortable with plenty of space although it could do with a little updating regarding furniture and décor. However it was fine for us . The restaurant was superb and we enjoyed the breakfast very much.