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85% would recommend it to a friend
Excellent venue, close to The Sage (300 Yards) to see our Concert, Parking next to hotel.
Ramada Encore Newcastle-Gateshead
I have used the Ramarda before and this is why I decided to stay again, the quality of the rooms is good and its very clean.
The advantage for me was the early 2pm check in and the late check out. It is good value for money with ample parking.
friendly, beautiful hotel
Very friendly with my 2 year old, great service and very nice breakfast, rooms were very nice with a good walk in shower would defo recommend and stay again.
Great location for the city very friendly staff good food great rooms
Arrived later estimate.
staff very nice.
Good value clean hotel
Clean, polite staff, good location
Really enjoyed my stay & will definitely be back.
ramada encore newcastle
The staff were very friendly but the service was quite poor , had to find someone to serve me at the barr
the food was not the best i have had , our main meal came with chips that were unedable
( over done )
The breakfast was anything but hot and the plates were cold
and we had to pay for overnight parking £5.00
Serves a purpose and only an £8 taxi fare into town.
Lots of group parties going on made for a noisy reception and whilst the receptionist was helpful(ish), polite and smiley there was no interaction when asked about various local amenities. She may as well have been a scripted robot which is not ideal for front of house. Ramada rooms are always modern and fairly clean although the gales blowing off the nearby river made for a poor sleep.
Expected quality from a chain
But lacking in a few basics.
No milk sachets in the room so couldn't have a cup of tea. Maid knocked the door at 8:30, if the checkout is 12:00 why is the maid knocking at 8:30 ????. Go away and come back after 12, felt a little rushed after that. Ate in the evening at the restaurant, I was late due to my flight, but they were very accommodating. Breakfast was a buffet, very nice array. Lovely sausages