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28% would recommend it to a friend
The room smelt awful / not very clean / in need of refurbishment / what looked to be like dog hairs on the bed head.
I will not be using this hotel again. Shame because the staff were pleasant.
upon arrival the staff was very welcoming and we was given the cards to our room in good time but the rooms were very dated but suitable for a short break.
You get exactly what you pay for
I'll keep this brief...
Well located - one stop from city centre
Staff relatively helpful
Odd smells in the room & corridors of urine and smoke (this is meant to be a non-smoking hotel)
Faulty light bulbs in the room
Traffic noise from bedrooms facing the main road
I believe this is in progress but the hotel should offer dinner service aswell as breakfast. Use a stronger air freshener for the rooms and corridors. Carpets and curtains need to be replaced with new and cleaner ones
The customer service was awful.
Wouldn't recommend. Doesn't worth the price!
It was safe and secure.
Good parking... shame there is no food at the hotel.
Bath and old shower curtains were unhygienic .
Entrance to hotel was worst than poor. Dirty carpets and walls on hallways
Never been in such a disgrace and should ask for my money to be refunded.
I think hotel need to be checked before putting on website.
Birmingham Hotel-Better than expected
Arrival at reception didn't seem to promise much but the room was good and for just a comforttable nights stay at a good price I was very pleased.
It is also obvious that they are trying to sprice everything up so things should get better!
Mould in shower, no hot water in shower, toilet broken, terrible smell in toilet and in room, bet mattress springs were jutting out and broken it was dreadful
Not great hotel but does the trick
We needed a place to stay and this hotel was the cheapest we could find, we liked that it was right next to the train station.
There is not much to do around there but the beds were okay and the tv works. The bathroom was okay, clean enough but not the newest.
convenient location next to the train station
convenient location next to the train station but very noisy as a result of being close
very run down room though