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24% would recommend it to a friend
Very nice, clean and spacious room.
Comfortable bed and really good hot shower.
The staff when I arrived and night staff very friendly.
Room was clean and tidy but very dated. Two out of four plug sockets worked. I had my daughter with me so need a TV to entertain her but only had three channels. Also disappointed with breakfast device. I'm glad I didn't pre pay for breakfast as the dining room/restaurant was not in use and all that was provided for breakfast was a few boxes of cereal and a loaf of bread by a toaster and tea and coffee. On arrival I was told a continental breakfast and this was clearly not the case. Therefore my daughter and I had to go into the city to buy breakfast as I refused to pay the £4.95 each for the above. Also the reception service in the morning wasn't the best as when I was quering things the staff members was on his mobile phone and even kept the person on the phone whilst dealing with me, therefore I didn't have his sole attention or the best service he could have given.
black curly hairs in sink (not mine) no pressure to shower .
dirty and ripped carpet , tv remote didnt work with tv , hotel under refurb !
poor but clean
The room was tidy and we'll laid out very traditional styling probably not touched since it was built though, the shower wouldn't stay on the wall as hook was broken and taped over with duct tape so I had to try and hold it whilst I showered also the bath shower mixer was broken and replaced with a bolt, there was a TV provided but no remote or option on side to turn tv on.
The light in the room the pull cord had been broken and not replaced. When paying the card machine had been unplugged so they couldn't take my payment by card luckily I had the cash but that left me short for the night after. The staff were just sat on the work tops one with headphones on just chilling and there was a girl slouched over the customer side whilst I was paying. Not very professional.
not worth the time, money and experience
After a long day full of meetings, I checked in at 11:30pm in a place that looked more like a run down hostel than a good value hotel.
My room was on the 2nd floor, by the time I got there I witnessed a common room fit for a squatter not the table tennis that was in it. The corridors and stairs (either nor elevator or the receptionist was not bothered to tell me about it) got that creepy feeling of something bad and nasty about to happen. First impression of the room were of a place that not very well looked after - old and dirty, full of broken staff. The internet was not working. No TV remote control. There was a problem with the shower - no hot water and they need a plumber to sort out the pressure. Cautious: the management of the hotel treats kids cereal and bread as the main ingredients to a healthy, diverse and invigorating breakfast. The only good thing may have been the free parking. Yet, I may have been lucky with the two guys parked next to mine who looked too stoned to cause any damage. Overall, never again in a lifetime.
We had a pleasant stay in the Birmingham Hotel.
The staff were helpfully and polite and the room although basic had what you need.
Pretty basic and certainly no frills
A rather tired, dated hotel.
We arrived late and left early. Basic facilities, room clean enough but minimal. Annoying to have no bedside table but we improvised by moving a side table into place. Also a rather strange lighting arrangement with wall switches and pull cords , none of which seemed to provide the right selection for the room. One pull cord did not work at all meaning no lighting over one bed for reading by. Bed comfortable but only one very thin pillow to each bed. On the plus side, good parking on site. Overall experience not helped by the fire alarm going off just after midnight, admittedly it was no fault of the hotel to have a smoker lighting up in non smoking facilities.
hotel was tired and badly needs renovation, shower not working very well
Would like a refund
Poor would like money back holes in walls, sheets were dirty found food and mouldy things under bed.
Hair dryer was dangerous to use, all fallen apart some plugs didn't work, wouldn't serve at the bar said they couldn't be bothered. Shower didn't work. Just genuinely scruffy. Want money back. We was in a really bad area too.
Clean but Basic
Room was clean, but very basic.
There was no soap in the bathroom, no hairdryer and I had to ask for the TV remote from reception.