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80% would recommend it to a friend
a beautiful hotel with fantastic caring staff
A lovely room far better than we were expecting !
The outside photos do not do it justice.
A very nice stay.
This hotel is run with customer care and satisfaction.
The staff went out of their way to make sure everything was in order for my daughter and they are so friendly.
Excellent Customer Service
Hotel tired, however this was made up with the excellent customer service that we received from all members of staff.
Booked late which is the point of site and got cheap room with breakfast and parking.
Lady who greeted me was excellent and really friendly. Room was ok although bathroom needs redecorating.
Basically cheap room with hot shower, comfortable bed and a good fry up.
Clean very comfy very cheap value for money execellent
-not near anything pub across road good pint terrible food got a discount it was that bad !
Look elsewhere first
The public areas have been refreshed, but as soon as you go through the doors to the bedrooms you are in a time warp.
I was in room 35. The chinz wall paper is grey and stained. The pink carpet is thread bare. The bathroom has cracked wall tiles, missing grout, a mixer shower that runs off the taps. The room has not been decorated in years. Even the hotel room folder is ripped in half to try and disguise the fact it has changed names some time ago. Cleanliness is very poor!
Return to home Town
The stay was perfect for our needs.
The staff were friendly, efficient and helpful at all times. Our room was in need of refurbishment. The bathroom tiles were broken and the edging round the bath a bit unsightly however from the look of the some areas of the the Hotel a refurbishment is underway so only a matter of time the room back to what it should be. Overall well worth a visit
Comfort in Coventry
I picked this hotel because of its locality to Schneider where I was attending a training course.
I was not disappointed with anything. The receptionist was welcoming and the bar / restaurant staff very polite and attentive. The room itself was a little tired but the bed was really comfortable and I slept well. Breakfast was plentiful and satisfying. All in all a nice easy stay and a hotel I will use again.
Room was excelent apart from loud Tv/radio during night