Reviews - The Jacobean Hotel (former Brooklands Grange Hotel)


Holyhead Road, Coventry, CV5 8HX

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (84)

80% would recommend it to a friend


Customer service


Food quality

Room quality


  • Sonia Neville

  • September 2015

a beautiful hotel with fantastic caring staff

  • SUE B

  • September 2015

A lovely room far better than we were expecting !

The outside photos do not do it justice.

A very nice stay.

  • A Briggs

  • August 2015

This hotel is run with customer care and satisfaction.

The staff went out of their way to make sure everything was in order for my daughter and they are so friendly.

  • Fiona G

  • August 2015

Excellent Customer Service

Hotel tired, however this was made up with the excellent customer service that we received from all members of staff.

  • W Lloyd

  • June 2015

Good value

Booked late which is the point of site and got cheap room with breakfast and parking.

Lady who greeted me was excellent and really friendly. Room was ok although bathroom needs redecorating.

Basically cheap room with hot shower, comfortable bed and a good fry up.

  • C Miles

  • May 2015

Very good

Clean very comfy very cheap value for money execellent

-not near anything pub across road good pint terrible food got a discount it was that bad !

  • Craig S

  • May 2015

Look elsewhere first

The public areas have been refreshed, but as soon as you go through the doors to the bedrooms you are in a time warp.

I was in room 35. The chinz wall paper is grey and stained. The pink carpet is thread bare. The bathroom has cracked wall tiles, missing grout, a mixer shower that runs off the taps. The room has not been decorated in years. Even the hotel room folder is ripped in half to try and disguise the fact it has changed names some time ago. Cleanliness is very poor!

  • Kenneth H

  • May 2015

Return to home Town

The stay was perfect for our needs.

The staff were friendly, efficient and helpful at all times. Our room was in need of refurbishment. The bathroom tiles were broken and the edging round the bath a bit unsightly however from the look of the some areas of the the Hotel a refurbishment is underway so only a matter of time the room back to what it should be. Overall well worth a visit

  • Graham McMullen

  • May 2015

Comfort in Coventry

I picked this hotel because of its locality to Schneider where I was attending a training course.

I was not disappointed with anything. The receptionist was welcoming and the bar / restaurant staff very polite and attentive. The room itself was a little tired but the bed was really comfortable and I slept well. Breakfast was plentiful and satisfying. All in all a nice easy stay and a hotel I will use again.

  • P Dawson

  • April 2015

Room was excelent apart from loud Tv/radio during night