Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
72% would recommend it to a friend
Friendly staff very cheerful large hotel with good food
The Jacobean Hotel (former Brooklands Grange Hotel)
The hotel needs to be updated, décor and carpets.
Very disappointing room.
Smelt of smoke, dirty stained chairs, mildew in bathroom and incredibly dated. Next time I will stay somewhere else. In fact I only stayed this time as we were in a rush to get to our evening venue and because the towels and sheets were clean. I read that some rooms were refurbished - this was not one of them.
Very clean lovely hotel.
Not a pleasant experience
The first room allocated had a skip full of rubbish outside our bedroom window so we asked for another room.
The second room was on the first floor. the room was very dark and the wallpaper was hanging off the wall in some places. The bedding was very old and not very appealing. The bathroom was horrible, I have never seen so much black grout in my like. We had to stay for two nights as we had travelled to attend a funeral with other members of the family. On the plus side the staff were lovely and the food very good. But overall not a very pleasant stay.
Oops need a hotel pronto
Great Hotel helpful staff good food and good location for our needs.
Tired but Friendly
Photo's give better impression of the place than it is - it needs redecorating in a number of areas.
It needs a few modern touches too, e.g. power sockets near bedsides, and more hot water. On the other hand, staff very friendly, convenient location, good breakfast and at a good price.
Lovely hotel with a great atmosphere.
Just one night and in a bit of a hurry
- Room too hot, lots of traffic noise, noise from the bar, bathroom a bit dilapidated.
+ Very welcoming staff, comfy bed.