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88% would recommend it to a friend
I was a little disappointed with the standard room we booked.
It was in urgent need of refurbishing. Although clean the furniture and bedding were of poor quality. The ensuite was obviously new but the shower screen was too short, hence the wet floor. If I was to book again I would book a bigger room. The staff were very welcoming.
Overpriced for what was on offer
The main house looks lovely but our room was tired and dated and quite honestly the food isn't great.
Friendly, helpful staff.
Great food. Excellent value for money.
Restore your selves here
Having had a very stressful year so far, we wanted to stay where we knew we would be well looked after.
ALL the staff are friendly and really helpful. Nothing was too much trouble. Even when things were really busy, you always felt they had time for you. The rooms are comfortable, even having a choice of pillows. Lovely new bathrooms, and lashings of hot water. lovely really white towels and even quality complementary toiletries. Food is fantastic, large portions, each beautifully cooked and presented. The outside areas are very well kept and lovely to sit out. We even had some good suggestions for places to visit. There are plenty of places to go of historical value or shopping and just a beautiful area. A lovely stay. Coming home feeling a little more restored. Thank you.
We had a wonderful time in Symonds Yat soaking up the views around the river.
Beautiful walks and amazingly great weather for Jan, topped off by the wonderful service at the Old Court Hotel. The food was great, accompanied by a very helpful and friendly staff. Thanks to all at the hotel for making our stay a good one. Martin and Tina Dunne.
The staff were very helpful and accommodating even in a power cut.
Pleasant stay at The Old Court
We stayed at The Old Court for seven nights.
We were lucky enough to be offered an upgrade which was appreciated. The bed was very comfortable. The staff were all friendly and well trained. We eat in the restaurant several times in the evening and the food was excellent with good service. A very pleasant stay and would recommend the hotel.
Staff --------- Very attentive and pleasant.
I was unwell during the stay and the desk staff went out of their way to recommend various options. Dinner service was quick, friendly and knowledgeable
We ate in the tudor restaurant which is interestingly decorated with various pieces of armour and there's an open fire (gas) on one side of the room. Our table was quite close to the fire, but I wasn't uncomfortably hot, just nicely warm. I had a ribeye steak which was slightly overcooked (I always ask for medium rare knowing I'll get it medium) and a bit fatty (it is ribeye so no surprise there), spiced real chips and veg were very nice indeed. My partner had the shoulder of lamb with sweet mint jus. I don't think either of us expected what she received despite it saying "not for the faint hearted" on the menu. It was a colossal wedge of meat, beautifully cooked and falling off the bone. The sauce was something to behold and the dauphinoise potatoes are probably the best I've ever tasted. Both meals were slightly more expensive than I would normally pay, but were good value for money all things considered. I followed the mains (because I had to help my partner with her enormous meal!) with the lemon crunch which was a beautiful piece of lemon cheesecake with a generous blob of vanilla ice cream (a bit overpriced at £6, but I've paid more for worse)
Breakfast was well cooked and delicious with lots of options for one price. I'm a bit fussy so swapped mushrooms and tomatoes for extra bacon with no resistence. Room
Our room was the Ontario in the old part of the building. The floors were a bit creaky, but it was a reasonably sized room with some interesting period features. We were right above the bar area which was fairly noisy until quite late. The room and en suite were both clean and well presented, but the decor was a bit dated and could do with a refresh. I asked for a bottle of champagne to be left in our room which was duly left in an ice bucket. It wasn't a cheap bottle, even so I don't expect much from house champagne, but this one was very nice indeed. Overall, a pleasant stay. It was shame about being unwell as I didn't get to see much of the grounds and surrounding area, but not the hotel's fault and my partner enjoyed her stay very much.