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Reviews - The Stowey Arms

3

The Stowey Arms Main Road, Exminster, Exeter, EX6 8AT

Price From 126.85 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (12)

92% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • Ron R

  • July 2014

Mixed feelings about The Stowey Arms

I have mixed feelings about The Stowey Arms.

On arrival, the young man took us to our room. On the way we noticed the staircase had clearly not been hoovered for several days. The room was nice enough, but being used to much larger beds than a standard double I approached the manageress. Her attitude was quite gruff. No they didn't have any rooms with larger beds - but never mind as it turned out to be surprisingly very comfortable. The layout of the room could perhaps have been better thought out as it was a bit of a squeeze to get to the far side. The next morning I had to retrieve something from under the bed and noticed that the wooden floor had clearly not been cleaned under the bed for some considerable length of time. We found the shower cubicle to also be less than clean, with rubber sucker marks where the metal shelf had been moved. The only bathroom supplies other than paper was a single pump dispenser of hand soap. Just as well that I always carry my own shower gel and shampoo then. In the morning we also found that the toilet wouldn't flush so I ended up filling the cistern with the kettle and later with the shower head.

Breakfast was generous even if the quality of produce was clearly economy. The chef was very friendly and cooked to order. Unfortunately there were no vegetarian options for me, so my partner enjoyed a piled up full English but even so, quantities were generous. The dinning area carpet was however rather dirty and in desperate need of a good vacuuming, far more so than the stairs. Not sure when it was last done, but I doubt that it was a single evening. On leaving I reported the toilet issue to the man there - (manager?) who told me quite gruffly that the toilets did work but were economy fill to stop people repeatedly flushing them. Well ours didn't fill overnight. The biggest down side was that in dropping off the keys, you pass through the main bar. Staff had clearly been smoking in there as there was an ashtray full of fresh cigarette ends and the room stank of smoke. This is a public bar area remember. In conclusion... Good points:

Ample breakfast

Convenient location

Good value

Comfortable bed

Areas for improvement:

Cleanliness

Quality of food

Maintenance

Staff attitude

Smell and presence of smoking

  • Talita W

  • June 2014

Great stay!

Very warm welcome, great room for families, nice food, all was perfect.

We were very happy of our stay with our 2 children of 2 and 7 years old.