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94% would recommend it to a friend
stay over for some Birthday Celebrations.
Staff very friendly. Accomodation reasonable but in need of up date. Bed lumpy. Toilet seat slides when you sit on it. The only window to the room had no handle on it, therefore unable to close. The shower control not working very well. A very very hot shower, and the cold water tap on the bath stuck on , only turn3d of when they called a plumber to it. We had to leave the tap flowing while we went down to meet up with family for a party. Breakfast excellent.
The staff were fantastic, even loaned me an iron.
Stayed for a friends wedding and the food was amazing. Bar is really good with a nice relaxing atmosphere. Room was a little dated and in need of some modernization. Shower doors were a little mouldy and didn't close properly so had to put a towel on the floor to avoid flooding the place. Room was clean and tidy though, linen was fresh and the wifi was great throughout the hotel/bar. All in all, with a little work this would be one of the best hotels in the area. As I've said, just needs a little work in the rooms.
Comfy Beds, awful showers.
Room 4 Comfortable beds although curtains needed replacing as they did not meet.
I was woken at 5.30 am when the boilers started up as I was next to the boiler house, shower was cold, was advised they take 10 mins to heat but still cold after I left running during breakfast so was moved to room 5. Room 5 was a lovely comfortable rooms still unable to get a good shower as the water was just about tepid. Great food send helpful staff, no management available when I had problems with my room but the waitress was very helpful.
The hotel was brilliant staff very friendly and helpful, bathroom a bit old and could go with updating but it was adequate.
On arrival outside the hotel it looked lovely, the exterior is well maintained and welcoming,not a lot of parking in the hotel car park which is at the front but unrestricted parking on the main road directly outside so it's not an issue.
On entering the hotel/bar/restaurant we continued to be pleased, again well maintained and welcoming. The staff were also very friendly. Check in was hassle free and we opened our room in eager anticipation ( Room 4 ) ...what a disappointment.
The room is on the ground floor at the back of the hotel and is tiny,it would be more suited to a single and still wouldn't be great.
The bed is immediately in front of you as you enter with just enough clearance to open the door,the bed is also under the window overlooking a rather sad beer garden.
I headed back to reception and we were moved to room 9 on the first floor,an improvement but still not great,while the room is obviously freshly painted it still seems a little shabby, the furniture is old fashioned and when I opened the wardrobe the knot came off in my hand-it looked like it was a failed " no nails " repair. The curtains are paper thin so light streamed in early, light also streamed in through the door from the corridor outside, the room was at the front of the house on the edge of a road and although not excessively busy was still noisy enough to cause some disturbance, we stayed 2 nights and slept poorly on both. The bathroom is dated with a wooden toilet seat ( not hygienic in my opinion), the power shower was amazing but sadly I couldn't use it to the full advantage as the shower screen was inadequate and I felt it would end up with a flood situation. Cleanliness was not great- the room didn't look like it has been hoovered nor the bathroom floor cleaned and the toilet on the landing, well the less said the better. Breakfast was lovely, a selection of fruit juices, cereal and yogurt from the buffet and then choice of hot food off the menu. Some attention to the buffet is needed as we had to ask for milk, butter and orange juice as it has run out. The full breakfast was lovely and the scrambled egg the best I've tasted. It is not the worst place we have stayed but it left us disappointed and we will not be returning, a shame really as the staff and the food were lovely.
A great place to stay
The Devonport is a lovely place to stay situated on the banks of the River Tees.
The room we had was large with a comfortable large bed. The food was excellent, dinner and breakfast, and the cask beers well kept. All the staff were very pleasant and helpful. Meal service was prompt with staff being attentive. All combined it provided us with a most enjoyable overnight stay. We will of course stay at the Devonport on future visits to the area.
Excellent vakue for money
Good value / Good food / Attentive sfaff
We thoroughly enjoyed our stay, although just for 1 night, we are hard pushed to find fault with anything.
The staff were most welcoming on arrival, our room was very spacious, clean and tastefully decorated, the food in the bar was outstanding, as was the full english the next morning. Would absolutely not hesitate to stay here again, thanks for marvellous hospitality!
Excellent hotel, room, welcome, service, breakfast, evening meal, parking -----everything excellent.
A Peaceful Haven
A fabulous location for stop-over or longer stay.
Good food reasonably priced. The front room had a great view over the river. On-suite rather tired but clean. Would stay again.