Reviews - Elen's Castle Hotel


Elen's Castle Hotel and Restaurant, Dolwyddelan, LL25 0EJ

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (13)

62% would recommend it to a friend


Customer service


Food quality

Room quality


  • karen g

  • June 2015

Very friendly hotel

Arrived late after getting lost (our fault) The hotel even rang me to check we were ok.

They kept the restaurant open for us, and the food was lovely. Missed breakfast because the bed was so lovely, will be using again next time we are over that way. Lovely start to our honeymoon. Thank you

  • John Cann

  • July 2014

A lovely place with nice people

This is just what I wanted for a single night stay on the way to catch a ferry at Holyhead.

Quaint, unpretentious and as far away from a faceless chain as you can get. Wonderfully situated with stunning views. The room was perfect for us (2 adults plus 3 kids). Staff friendly, well stocked bar etc. Would recommend highly :)

  • Glen L

  • April 2014

Rustic and relaxing

Nice rooms, with interesting beds and furniture.

Comfortable and warm to sleep in. Great breakfast.

  • B Fox

  • April 2014

Shabby but good breakfast

The room was disappointing-shabby and not worth the money.

Breakfast was very good

  • Diane S

  • January 2014

Elen's Castle

The suite we stayed in was for up to 6 people and consisted of 3 small bedrooms and a shower room.

It was great for us as a family of 5 apart from all trying to get in the bathroom for a shower in time to check out. It was also serviced by a saniflo unit which didn't drain very well. Décor was a little tired and the rooms were on the cool side in spite of the radiators being on full. Surroundings were beautiful. Staff were pleasant. For the quality of the rooms I think it was a little pricey.

  • M Roberts

  • October 2013

Cosey stay in Snowdonia

A warm welcome and roaring log fire were much appreciated on our arrival.

Family friendly, our two children felt free to explore. Wonderful location too.

  • Leigh Warburton

  • October 2013

Lovely enjoyable stay.

Staff very welcoming and friendly. Room great, spacious and clean.

  • stephen G

  • September 2013

Friendly family run accomodation, comfortable bedroom but rather dated furnishings elsewhere.

Basic meals & accomodation rather disappointing for the amount of money we paid.

  • Derek B

  • August 2013

First vist to Snowdon region

Elen's Castle is in an excellent position to visit the Snowdon National park, on a main road that is easy to access but not troubled by lots of traffic.

The hotel overlooks green space and an attractive stream with mountains in the distance. The hotel has the kind of character that you would expect from an older building, and the levels of comfort are of a high standard. The intimate nature of the hotel is unspoiled by the relaxed staff. Meals are of a high standard, generous in proportion and where possible the ingredients were locally sourced. Excellent Lamb and homemade soup are to be recommended. The restaurant should be far busier; even if you don't stay there, EAT THERE. And if you don't eat there, tell your friends to. The food is worth the visit alone. The room was a twin (we asked for a double, but it was a short notice booking), but was made up as a double with two huge twins put together for us before we arrived- a hug bed that was so comfy. The room was clean and quiet despite the hotel being full. Definitely will be staying there again.

  • Gail T

  • August 2013

Didnt meet expectations

Having read other reviews and looked at the photos provided we were a little disappointed with the hotel.

The room was very cramped thoguh the bed was big as it was 2 x singles pushed together. It was in need to some high level and detail cleaning. The service was ok but not wow. It did the job and was acceptable for the price however we wouldnt stay again