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Reviews - Chantecler Hotel


Rue de la Grande-Île26, Brussels, 1000

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (7)

57% would recommend it to a friend


Customer service

Food quality

Room quality


  • E Iddon

  • March 2016

Your room key? No you'll have to leave that here.

I mean, seriously.

This is such a terrible idea, not to mention they managed to give me the wrong key by ignoring their own procedure for identification upon return to the hotel. I suggested this was reason enough for me to simply keep ahold of my key and they got very defensive.

  • N Burke

  • October 2015


Hotel was good value for money.

Close to all amenities. No shower curtain. No tea/coffee in room

  • William O'neil

  • October 2015

Short break

This city center hotel is very clean and comfortable.

The staff are exceptional, willing to help in anyway they can. It is close to all amenities and public transport.

  • Simon harris

  • March 2015

It was cheap but...

The wi-fi was awful, very slow and for several hours I could not connect.

The breakfast was very plain and when I checked out they wanted six euros. Also the bathroom plug was blocked and I had to ask twice for it to be fixed.. But it was cheap and central

  • T Bridge

  • January 2015

Good Value for Money Hotel

A excellent Value for money hotel with personal service that exceeds that of a 5 star hotel.

Excellent situation for central Brussels

  • Kevin H

  • December 2014

Hotel or Bordello

Tiny wardrobe, no hangers, table coming away from wall.

Room lit only by 2 dim bedside wall lights. Noisy late night bar outside, no soundproofing. Tacky mirrored wall and ceiling, some mirror tiles hanging loose. Room was clean and bed comfortable. Approach to hotel not very nice but fairly close to Grand Place. Wouldn't go near the place again.

  • Robert H

  • October 2014

Excellent loccation for centre of Brussèls Lots of restaurants nearby, short walk to main square Buses and Metro close by.