Reviews - Hartforth hall hotel


Gilling West, Richmond, DL10 5JU

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (6)

83% would recommend it to a friend


Customer service

Food quality

Room quality


  • Maurice S

  • September 2015

Like staying at a National Trust Property

The hotel is set amid spectacular grounds and scenery and close to the lovely village of West Gilling.

The staff were excellent and very friendly and rooms were comfortable enough but a little bit tired. Special mention should be made to Sante the breakfast waiter who could not have been more helpful and to Ella the receptionist who even when I arrived too late for dinner was able to suggest The White Swan in West Gilling where I was able to enjoy an excellent meal amid good company in a very friendly environment .

  • Pamela sallabank

  • June 2015

Lovely Hotel in a Delightful Location

Excellent food.

The Hotel was lovely also were the grounds and location, with many places of interest to visit. We would recommend this Hotel. The staff were very pleasant and helpful.

  • Martin w

  • May 2015

Lovely Hotel in need of up-dating

The hotel had fantastic grounds and hotel building was beautiful.

The couple who owned the hotel were very friendly but a bit vague with customer service. Our room was ok but very dated and there was no water pressure in the shower. The bar was hardly ever manned and when we asked for a bottle of wine that's all we were given, no glasses which we had to ask for. The food however was very average, not as described on the menu and sadly breakfast was poor too as only choice of egg was scrambled which had gone dry. Great potential but needs some bringing up to the 21st century. Sadly we wouldn't stay again as it was £130 for B&B, would expect a lot more for that.

  • Ian Akroyd

  • July 2014

The reception was very helpful and attentive.

The evening meal was excellent and the beer first class.Unfortunately we had to leavevery early before breakfast.

  • Hamish Hohman

  • June 2014

This is a hidden Gem, absolutely perfect

  • s bowling

  • May 2014

Richmond humour

We arrived with a sense of trepidation after reading some of the reviews but found the staff and owners to be very welcoming.The food and wine were fabulous and served in a beautiful room.

When we arrived there was a party of dutch bikers who were extremely polite and very interested in our lovely british countryside and we spent a very pleasent evening in the drawing room exchanging our experiences of the locality-they stay every year apparently.Bear in mind the hotel is approx 300 years old and the owners have a real yorkshire style and you won't be disappointed