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Reviews - Merchant House

3AA Assessed Guest Accommodation Ratings explained
49, Falmouth Road , Truro, TR1 2HL
Perfectly positioned near the centre of Truro – Cornwall’s buzzing and beautiful cathedral city – The Merchant House is just a short stroll from the nearby train station and a host of fabulous bars, restaurants and shops.

With plenty of free parking for customers, this 29-bedroom hotel features classic decor with original features and beautiful stained-glass windows, bringing to life its unique heritage as a former merchant’s home.

The hotel’s friendly crew are on hand to introduce guests to the fantastic facilities, which include free Wi-Fi throughout, secure storage for bicycles, drying room for walkers, launderette (fee applies) and fully-equipped conference rooms, as well as pointing out top places to visit nearby including Falmouth, Padstow and the Eden Project.

Whether visiting for business or pleasure, the clean and comfortable double, twin, family and single rooms are guaranteed to offer a great night’s stay thanks to the fluffy duvets, large flat screen televisions and tea and coffee facilities.

We also have allocated rooms which are dog friendly as we realise that for some of you a holiday wouldn’t be a holiday without your four-legged friend. Please call and check the hotel has a pet friendly room available prior to booking. Cost per pet is £10 per night.

*** HOTEL POLICY: ALL RESERVATIONS ARE CHARGED AT THE TIME OF BOOKING ***
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Overall score Guest rating scores since April 2013 Customer recommendation
Guest Reviews Based on 34 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
86% recommended this accommodation to a friend 90% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Room was clean and comfortable and breakfast was good. Hotel is at the top of a steep hill if coming from the City centre so may not be suitable for all.

Reviewed by
Blair M

From Brentwood, UK
Who stayed in May 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
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  • Family friendly

Excellent
Plain and simple Excellent Excellent and guess what Excellent

Reviewed by
john m

From Halifax, UK
Who stayed in April 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Very friendly staff and nice rooms, however nothing special. The breakfasts were ok but I did not enjoy dinner so only ate once in the hotel. Bed was comfortable and level of housekeeping was very good but the bathrooms were not fabulous.

Reviewed by
Iona F

From UK
Who stayed in March 2013

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Really good

Reviewed by
H powell

From UK
Who stayed in March 2013

Couple

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Reviews can only be left by customers of LateRooms who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting.

All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

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