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47% would recommend it to a friend
maxine & gary
very friendly and clean and would recommend
Staff were friendly & the hotel clean.
The room was very dated and in desperate need of attention. The shower screen was hanging on by a screw & likely to fall off at any time. I thought the room was expensive seeing as breakfast wasn't included. The hotel offers room service but when we asked for this was told that they had run out. We were woken up at 7 two mornings in a row due to people talking outside our room whilst on there way out for their coach trip, I did complain & the staff member did offer a different room for the last night but it wasn't worth packing up for the last evening. I would stay here again but would not pay the amount I did.
The most dated hotel i have ever had the misfortune to stay at ..
from the outside it looks derelict.. a discrace to the riviera ..never again
Bargain price, but high standards.
I was very pleased with my stay on a weekend break in Torquay.
The staff were excellent, room comfortable and the breakfast 1st class.
Don't judge the hotel by the online photos
If you expect to see what you see online, you may be disappointed.
The hotel apparently suffered from the recent storms, but not until you get there do you get an apology for the unusable state of the outdoor pool and some of the rooms. The indoor pool is small and 4.5 feet depth, and when I used it one evening (the only person) I was accidentally locked in by the staff. My room was extremely over-heated, had to leave the window wide open all the time--and quite noisy at night as it was above the entertainment venue. Hotel is only rated with 2 stars but I'm surprised it got two!
Staff were very friendly and welcoming.
Room was clean and beds comfortable and breakfast was very good value for money.
Unfortunately, the window did not shut properly so our room was very cold. When we put the rads on it did warm up fine but the curtains were still billowing. Shame because overall the stay would have been perfect for our needs.
I would stay again, simply because the customer service was excellent... just not in that room again.
The Cavendish Hotel Torquay
The staff were very helpful and polite.
The rooms and accommodation were tired and in need of renovation, but still represented value for money.
The room we stayed in was shabby, damp, and ripped carpets and lino in the bathroom very outdated needs to be updated.
The floorboards squeaked so much,we felt guilty for moving around in fear of disturbing other guests. Had to pay a returnable 10.00 fee for use of front door key, not explained when booking. Front door closed at 11.30 pm so had no choice but to pay for use of front door key. Maid service was provided, but so early it caused offence. we booked for two nights but left after one, as the room was not fit to stay in in our view. As we only experienced one room, this does not mean every room was the same!!!. This was our experience!!!!