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Reviews - Mercure Sydney Potts Point

226 Victoria Road , Potts Point, Sydney, NSW 2011
Mercure Sydney Potts Point is ideally positioned in the heart of the Potts Point and Kings Cross entertainment precinct. This four star hotel features 227 stylishly appointed and modern rooms with new decor to complement the lively surrounds and magnificent Harbour views.

Only minutes away from Sydney Centre, Mercure Sydney Potts Point is ideal for corporate or leisure travellers. Along with a restaurant and bar the hotel features five modern meeting rooms and an open air terrace.
Picture of Mercure Sydney Potts Point, Potts Point, Sydney at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
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Overall score Guest rating scores since January 2014 Customer recommendation
Guest Reviews Based on 3 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
66% recommended this accommodation to a friend 66% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Stayed one night only.
The hotel was very clean, the room and bed were comfortable, the staff were friendly and helpful. We only stayed for one night and were satisfied with our choice of hotel.

Reviewed by
frank cahill

From Wigan, UK
Who stayed in November 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Not very impressed
The hotel was shabby. Sitting in the lobby waiting for room to be free I noticed that it was messy and the furniture was cheap and grubby. When I got to the room I noticed that the sheets hadn't been changed and the pillows and sheets were covered in long hairs, obviously from the previous occupant. I had just flown in from Bangkok and just wanted to sleep. The housekeeper was apologetic and changed the bed. The room was advertised with sydney harbour views... The windows were so filthy you could just about see out of them! Although I don't mind noisy the room was on the 6th floor and you could hear the nightclub which is directly below the hotel and it was very loud! So would definitely not recommend this hotel!!

Reviewed by
s cordrey

From London, UK
Who stayed in November 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Excellent Customer Service
The hotel is in a good central location, although it is a reasonable walk to the harbour (around 20-30 minutes). The staff were all friendly and very helpful. My stay was split across 2 different bookings and was supposed to be for 2 different rooms, they agreed for me to stay in the same room for my entire stay.

Reviewed by
B Bristow

From Dartford, UK
Who stayed in January 2014

With colleagues

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