Reviews - Mercure Sydney Potts Point

4

226 Victoria Street, Corner Darlinghurst Road, POTTS POINT, 2011

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (3)

67% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • s cordrey

  • November 2014

Not very impressed

The hotel was shabby.

Sitting in the lobby waiting for room to be free I noticed that it was messy and the furniture was cheap and grubby. When I got to the room I noticed that the sheets hadn't been changed and the pillows and sheets were covered in long hairs, obviously from the previous occupant. I had just flown in from Bangkok and just wanted to sleep. The housekeeper was apologetic and changed the bed. The room was advertised with sydney harbour views... The windows were so filthy you could just about see out of them. Although I don't mind noisy the room was on the 6th floor and you could hear the nightclub which is directly below the hotel and it was very loud. So would definitely not recommend this hotel!!

  • frank cahill

  • November 2014

Stayed one night only.

The hotel was very clean, the room and bed were comfortable, the staff were friendly and helpful.

We only stayed for one night and were satisfied with our choice of hotel.

  • B Bristow

  • January 2014

Excellent Customer Service

The hotel is in a good central location, although it is a reasonable walk to the harbour (around 20-30 minutes).

The staff were all friendly and very helpful. My stay was split across 2 different bookings and was supposed to be for 2 different rooms, they agreed for me to stay in the same room for my entire stay.