Reviews - Base Serviced Apartments - The Docks



Price From 151.35 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (8)

88% would recommend it to a friend


Customer service


Food quality

Room quality


  • Richard Walters

  • November 2015

Our stay at 69 South Ferry Quay

Hi, we enjoyed our stay, although I don't remember on the booking confirmation that we needed to go to the office first to pick up the key as I went straight to the accommodation.

On arrival I turned the thermostate up in the apartment but it seemed to have a mind of it's own. Also the cracked and lose tiles in both bathrooms did pinch the feet a bit when walking on them and in the main bathroom the extraction fan wasn't working so was a little embarrassing when staying with friends. also the radiator in the small bedroom wasn't as hot as the others and I think the one in the hall wasn't working at all and didn't have a thermostate on it to turn it up in temperature. The apartment was very clean and tidy and we did enjoy are stay and would book again. Thanks


  • Rosemary Devine

  • November 2015

Base Serviced Apartments - The Docks

My daughter and I found the apartment very comfortable.

It had everything we needed to make our stay enjoyable. I would recommend these apartments to friends and family without hesitation.

  • Ruth mathers

  • November 2014

Liverpool royal quay

Only one night and would have been happy staying for longer.

Would recommend to friends.

  • H Kerry

  • September 2014

Very good

Was about a 15 min walk to Albert Dock.

Would need a taxi if you wanted to go into Liverpool in night out. Would stay again and would real recommend. The staff where really help full and let us check in 2 hours before due. They where brill. I haven't one bad thing to say.

  • Dawn Masters

  • May 2014

Great views

Lovely little apartment with fantastic views over the dock.

Could do with a little updating (a new mattress would be good!). Good base for a trip to Liverpool with plenty of parking close by in a nice quiet block. Would be handy if you could just leave the keys in the apartment on checkout instead of returning them to the office.

  • d young

  • May 2014

book this apartment

very comfortable and clean would recommend to anyone

  • G Doig

  • April 2014


I am so disappointed with this stay I don't know where to begin but I will try to give the facts and not ramble on.

Courtesy call before we left said there may be a chance to get into the property before 2pm when we arrived this was not possible(fair enough) but girl at desk was a little too insistent we couldn't get in until she phoned us. We went to find the property and were there when the cleaning crew left. as soon as we entered you could tell it was a little tired, a large hole in the suite and stains over it too. As we were putting our things away I discovered a stained damp towel on the back of the door. I phoned the office they apologised and offered to bring fresh towels I declined but was just making sure I wasn't billed for it. The oven was greasy and bits were broken even the handles of the scissors were sticky. Walls had been written in the room with the bunk beds.

There was a problem with the water and every time you flushed the toilet it made a horrendous noise. Not great during the night. I probably wouldn't have mentioned any of this but on the first night my son found a used tampax under his bed to say I was livid is an understatement. They sent a cleaning crew in the next day but it was too late I had lost a nights sleep. We couldnt get in till the cleaning crew had finished but what had they been doing. I honestly thought I would come home to an email apologising but two weeks later and two emails to them no reply. This apartment is in a lovely location with a beautiful view but this has ruined my sons birthday treat.

  • Marie B

  • March 2014

Fabulous time had!!

We rented the Anchorage apartment for our Friday to Tuesday stay for our sons 15th birthday.

The apartment was very nicely positioned overlooking the docks/marina. It was on the top floor bit of a pain with the suitcases, but that didn't spoil it. The utilities were very good, does state dishwasher but there wasn't but that wasn't a problem. We were a bit concerned that there might be noise, but we needn't have worried because it was in a residential block and absolutely peaceful. We were lucky with the weather too so made the views even better. You do have to pick the keys up from a different address in the City itself which can be a bit difficult to find but if you plan your journey well in advance and use google maps or sat nav you can find it quite easily. Liverpool itself is a fab friendly place and we thoroughly enjoyed a wonderful long weekend, Would definitely book there again. :)