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Reviews - Black Swan


The Black Swan Inn, Penrith, CA101QW

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (16)

94% would recommend it to a friend


Customer service

Food quality

Room quality


  • Lee Wright

  • January 2015

Lovely clean room. Very nice evening meal.

  • Anne R

  • December 2014

Excellent Place

Stayed for a night on our way to Scotland - arrived to a warm friendly welcome.

Room was lovely and clean - food was excellent and lots of it. All staff were very helpful.

  • David P

  • December 2014

Quiet, great value and friendly

Good value, peaceful location and friendly team.

  • alan a

  • December 2014

Anniversary stayover - country pub and restaurant - highly recommended.

My wife and I were treated really well - Phil and his staff were excellent.

We arrived at around 4pm and taken to our room where Coffee and Tea Facilities were available as required. we popped down to the bar at around 5-30pm and enjoyed a few of the local "Cumbria Bitter" a great tasting ale. We booked a table for around 7-30 and over the following two hours or so enjoyed the beers, ambiance and as you do we did a lot of people watching - as a few of the locals/gentry and shooters came in, drank, chatted and went to eat. With it being December the restaurant was busy but not congested and the staff were excellent and polite. We ordered home made Beef burgers and I must say they were 100% spot on. After our meal we again relaxed in the bar area once again - testing a malt or two to help wash down the steak burger. The choice on his menu was very good but as we had eaten extensively the night before we kept or choice simple. Breakfast was excellent and the local black pudding in the full English was exceptional.

  • David Newson

  • August 2014

Great weekend break

Customer service was excellent throughout with polite friendly staff our room was very clean except for the bin in the bathroom not completely emptied from previous guests which is really not an issue to ourselves but maybe to future guests.

The quality of our room was excellent and the bed very comfortable (A great nights sleep)

We upgraded to a superior room and thought the small extra amount worthwhile as this was very spacious the only downside was it only had a bath (no shower)which for a superior room didnt quite live upto expectations. The food in the restaurant was excellent. We booked for a party of 10 and can only thank all the members of staff for the service we received from a complicated order from ourselves it was the highlight of our stay with a full english breakfast on the Sunday morning it was perfect . As an overall apraisal our stay at the Black Swan was excellent and the minor issues mentioned in no way detracts from what was a wonderful relaxing experience in a friendly organised environment -A big thank you to all members of staff. Would recomend a stay here to anyone.

  • ashleigh stone

  • August 2014

stop over to do total warrior

Enjoyed the evening at the black swan

Would def use again and recommend to others