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Reviews - Innkeeper's Lodge Loch Lomond


The Balloch House, Balloch Road, Balloch, G83 8LQ

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (12)

92% would recommend it to a friend


Customer service

Food quality

Room quality


  • Paula Edge

  • February 2016

Warmest welcome we have ever had.

From the minute we arrived at the innkeepers lodge we were made to feel so welcome.

Andrew the duty manager was wonderfully helpful. All the staff were incredibly friendly and did everything they could to make our stay enjoyable. The atmosphere was warm and really pleasant. The room was warm, exceptionally clean and comfortable with a great view. And the food, well what can I say other than superb.

  • N M

  • January 2016


Great service and location.

Couldn't fault it, a definite recommendation.

  • M Whitney

  • December 2015

Innkeeper's Lodge Loch Lomond

Great stay would recommend.


  • October 2015

Innkeeper's Lodge Loch Lomond

Friendly staff great food and lovely room covered smoking area with heat lamp.

We had a lovely stay right on the water.

  • Margaret C

  • January 2015

Very cosy and welcoming.

We didn't even venture out as the meal we had was very good

  • Barbara Z

  • December 2014

lovely small hotel

I can't complain about the accommodation.

Very clean room, crispy sheets. A bath tub would be useful as the shower was a bit small. Had 2 starters, both served on a leaf of (sorry) not very fresh lettuce. Apart from that they were delicious. :)

  • Barbara Z

  • November 2014

A lovely place for a night out.

A bit understaffed maybe. Very cosy restaurant. I would definitely stay again.

  • shaun d

  • September 2014

recommended by friend but disappointed

Although the room had clearly been newly decorated and carpeted the snags quickly appeared.

The toilet roll holder and tap were very loose, as though unfinished. The bed was so soft we found it hard to sleep, made worse by the snorer next door. The bright street light just outside the room was so bright that it seemed like daylight through the badly fitting curtains. As we sat up in bed in the morning to watch tv and have a cuppa, every time someone went through the corridor door the bedhead shook. To top it all, there was a team of builders on a new several stories high build directly opposite. As we checked out we were going to mention our dissatisfaction but only the cleaner was there to take the keys, so we didn't. We felt this hotel to be the least value for money of all the places we stayed at during out 2 week break.

  • M Gardiner

  • September 2014

Hotel in a good position, but things could be better.

Our bedroom (room 2) was of a reasonable, size with good views.

The en-suite was a bit on the small side, and the shower fairly basic, and the radiator in the en-suite did not work. Basic things were not provided such as drinking glasses (flimsy plastic cups were provided) and face flannels. There was only one chair in the room (for two people!) and no comfortable chairs were provided in which to relax. Only liquid soap was provided, and the option of bars of soap for those who prefer these, was not available. The qualitity of the evening meal was fine, but the service was slow (probably due to the kitchen staff, and not the serving staff). The staff were friendly, and helpful as they could be, in the circumstances. The continental breakfast, included in the b&b price, was reasonable, but uninspiring, and no protein such as cold meats or cheese, or salad items, such as tomoatoes and cucumber, were avaialble. Basic hot items were available at extra cost, but at the price asked, they were poor value for the price charged. In view of the above, the value was average. I would stay again, but look at other available options first.

  • Carolyn S

  • September 2014

Pleasant location close to Loch and spacious bathroom - a change from a lot of hotel 'cupboard' en suites.

Mattress could do with replacing in the room we had - very saggy!