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Reviews - Ellenborough Park

5AA Assessed Country House Hotel Ratings explained
Ellenborough Park Southam, Cheltenham, GL52 3NJ
Ellenborough Park, is a majestic country house set in 100 acres of grounds situated adjacent to the famous Cheltenham racecourse in the village of Southam, just outside Cheltenham.

Ellenborough Park offers the highest quality service and luxurious accommodations in the midst of glorious Cotswold countryside. The hotel boasts 62 bedrooms, with Open Plan Suites of up to 700 square foot and one Grand Suite with private dining room for 12. All interiors are designed in a traditional yet sophisticated English country house style by internationally acclaimed interior designer, Nina Campbell.

Guests have two dining options: AA 3 Rosette Awarded The Beaufort Dining Room and casual dining in the Brasserie.

The hotel also features an award winning spa, complete with hydrotherapy pool; sauna and steam room; seven treatment rooms; outdoor heated pool, and fully-equipped gym. In addition, the luxury hotel serves as an ideal venue for conferences and weddings.

Ellenborough House has a rich history. Built in the late 15th Century, the house was bought and renovated in 1831 by Edward Law, Earl of Ellenborough and former Governor General of India. Upon his death in 1871, the house was let to a series of tenants until sold in 1947 and became a private school for girls and now as it stands - AA 5 Star Hotel, Ellenborough Park.

Picture of Ellenborough Park, Cheltenham at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since May 2013 Customer recommendation
Guest Reviews Based on 4 reviews
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  • Cleanliness of accommodation
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  • Value for money
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  • Family friendly
100% recommended this accommodation to a friend 100% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Delightful
The stay was absolutely wonderful beautiful area, great customer service and quailty every where you go, a lovely cosy communcal area with a fire, staff provide you with all you need during your stay, no complaints except from the weather but unfortunately no one can control that!

Reviewed by
Sarah I

From Northampton, UK
Who stayed in November 2014

Couple

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  • Family friendly

Staff couldn't do enough.
On a miserable night of howling wind and rain, there were terrible problems with rain coming in through the windows, and we were moved to a different room without a fuss. We were relieved to be in the main hotel as we were drenched walking to the main building - this would have been a lot worse in a dress and heels!.
All the staff, from reception, to waiters, dining room staff and managers have been trained to within an inch of their lives to serve with courtesy and professionalism, and it shows; very impressive.
My only comments are that 1, there needs to be a little background music in the restaurant, it is deathly quiet with just a few people in there and you feel like you have to whisper so not to be overheard. 2, I made a note with my restaurant booking that was not observed and had to be pointed out, and 3, we couldn't believe we were being seated within 3 feet of the only other couple in the restaurant, how awkward would that have been - esp. given the deathly silence in there!!
However, we would have no hesitation in returning; hopefully with more clement weather!

Reviewed by
Karen H

From Worcester, UK
Who stayed in December 2013

Couple

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  • Family friendly

Magnificient hotel, amazing surroundings and worth every penny
Was beyond impressed with the hotel. It exceeded all expectations. The staff were fantastic, the service exemplory. The only niggle was that we were slightly disappointed with the breakfast brought by room service. The sauages were slightly insipid. But this is such a minor point. Would stay there again most definitely

Reviewed by
Philippa B

From Ascot, UK
Who stayed in November 2013

Couple

  • Customer service
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  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

My husband and I have stayed in many luxury hotels and we both agree this hotel is far the best.Excellent service ,delightful surroundings and fabulous facilities.Can't wait to return!

Reviewed by
H Flower

From Bristol, UK
Who stayed in May 2013

Couple

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