Reviews - The Townhouse


1 West Avenue, Gosforth,, Newcastle Upon Tyne, NE3 4ES

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (15)

80% would recommend it to a friend


Customer service

Food quality

Room quality


  • Elisabeth H

  • June 2014

The staff were friendly but I think the hotel interior needs an upgrade if they want to continue marketing as four star.

There was a large damp patch on the wall of our room, the dressing table stool was broken and there was an obvious stain on the bedding cover. We had room only so can't comment on food. Fine for one night but we may look elsewhere when we're next in Newcastle.

  • Victoria H

  • March 2014

ghost town

Diffiuclt to find I had to ask a restaurant that was actually at No .

Then deserted, locked and dark. Someone came when I rang the bell (though they had not answered the phone). They said they wree closed on Sundays - not much use if your reservation starts then. The room was nice but very dark - black wallpaper and blinds, a little bleak - with a very good bathroom; but there were piles of laundry sacks in the corridor, and a badly burnt ironing board leaning randomly against the wall outside a bedroom. It all felt like someone had tried to make a boutique hotel but either got bored or run out of money.......A convenient location so I might stay again, but expensive for what it was.

  • ian c

  • February 2014

A lovely well kept property, run by excellent staff.

Lovely breakfast and plenty of choice. Room was very good although the extractor in bathroom didn't appear to work.

  • Robert Wicks

  • November 2013

football weekend

I would have liked a side plate at breakfast, otherwise it was excellent.

  • Julie S

  • November 2013

Good location

The hotel was quiet and the location worked well for us.

The room was clean and looked impressive. The extractor fan in the bathroom wasn't working when we were there which is always a pain as shaving in mist is never easy for anyone.