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83% would recommend it to a friend
The staff were friendly but I think the hotel interior needs an upgrade if they want to continue marketing as four star.
There was a large damp patch on the wall of our room, the dressing table stool was broken and there was an obvious stain on the bedding cover. We had room only so can't comment on food. Fine for one night but we may look elsewhere when we're next in Newcastle.
Diffiuclt to find I had to ask a restaurant that was actually at No .
Then deserted, locked and dark. Someone came when I rang the bell (though they had not answered the phone). They said they wree closed on Sundays - not much use if your reservation starts then. The room was nice but very dark - black wallpaper and blinds, a little bleak - with a very good bathroom; but there were piles of laundry sacks in the corridor, and a badly burnt ironing board leaning randomly against the wall outside a bedroom. It all felt like someone had tried to make a boutique hotel but either got bored or run out of money.......A convenient location so I might stay again, but expensive for what it was.
A lovely well kept property, run by excellent staff.
Lovely breakfast and plenty of choice. Room was very good although the extractor in bathroom didn't appear to work.
I would have liked a side plate at breakfast, otherwise it was excellent.
The hotel was quiet and the location worked well for us.
The room was clean and looked impressive. The extractor fan in the bathroom wasn't working when we were there which is always a pain as shaving in mist is never easy for anyone.
A very nice place!
Really enjoyed our one night stay here, very cool place, located in a quality area just outside Newcastle, very friendly helpful staff, excellent comfortable room, really can't speak highly enough of it, should we return to Newcastle, this will definitely be the place we'll try and book again, great little gem of a hotel.
Very friendly staff we arrived very late but were welcoming and friendly
The room was a good size although the bathroom was a little small.
The location of mirros/plugs made getting ready a little challenging especially as the bathroom was so small. The room itself was finished off very well and the attention to detail was good. Coffee was a very good idea although there was no milk in the room and there was only enough coffee for two cups.