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95% would recommend it to a friend
Unexpected getaway break.
I last used this Inn 8 years ago under very different linceeship.
Then It was just basically sufficient and impersonal. This time we just needed overnight accomodation on the way to and from a family gathering but what we found was a lovely warm, welcoming atmosphere, very comfortable and well appointed accomodation with superb cuisine.We genuinely came as strangers but thanks to Nicola and Adrian in their comparatively new venture at the Phelips Arms left as friends and are looking forward to returning.
Lovely location, shame about the cleaning
Overall I would have been happy to rate this place well, but a couple of points about the cleanliness really got to me.
It wasn't immediately apparent: on first inspection, we were very pleased. The room was well-sized, with a single bed for my two small children to share and a double for me and my husband. We had a lovely large carpeted bathroom, plenty of space to move around and a bedside lamp on both sides of the double - all too often they only provide a lamp on one side of the bed. The bath and sink were clean. There was a pleasant, grassy, sunny pub garden downstairs in which we enjoyed a welcome pint on arrival. The tiny Cotswold stone village itself is so overwhelmingly charming and the pub is bang in the centre of it, with a free car park conveniently located directly in front of it. The publican was friendly and efficient and showed us up to our room promptly. However, my husband noticed just as we were leaving to attend a wedding nearby that the coffee cups were stashed untidily on a tray complete with the dregs, the biscuit crumbs, soggy tea bags and lipstick smears (honestly!) of the previous guests. The bin had not been emptied and was replete with their used tissues, hairballs and yesterday's newspapers. This immediately made my skin itch with uncertainty. If they hadn't bothered to even empty the bin, or change the tea cups, how could I be sure that they had bothered to change the sheets on the beds. Vaccuum. Refresh the towels. In fact, after that I became alert to every possibility. Was the loo clean. The towels were indeed very damp, and smelly... We didn't have a chance to take it up with them, racing off to the wedding, arriving back long after the pub had shut and leaving first thing in the morning when no one was about. But it has left me disinclined to recommend it; should you decide to stay there, make sure you question them about the cleaning and really scrutinise the place on arrival.
Review of two night stay in single room in May 2013
Had a nice stay in this quiet country Inn situated in the middle of the village whilst participating in the Tour of Wessex cycling event in May 2013.
Proprietor and staff were friendly and there was a good atmosphere in the bar on the Saturday night, the bar was closed on Sunday evening which was a shame. Good pub lunch and evening menue was available and full English breakfast was first class.
Short Weekend Break
The Phelips Arms was a last minute booking having never been to that area and we were so pleased on our arrival.
Set in one of the most beautiful villages in Somerset the surroundings were amazing with Montacute House practically next door. We received a very warm welcome after quite an arduous bank holiday Saturday drive down the M5. We had a family room and with a 14 year old in tow it was a very large room with lots of space. Very airy and immaculate. Breakfast was very good and Sunday lunch was extremely good value for money. All of the staff and owners were very pleasant and helpful and we would definitely recommend it to other people. We hope to visit again in the very near future.