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Reviews - Concorde Hotel

4Self Classified Hotel Ratings explained
26 NEWTON ROAD , Torquay, TQ2 5BZ
Here at Concorde Hotel we aim to be so much more than just another resort Hotel, we strive to provide you with a relaxing, memorable and enjoyable holiday at any time of the year. Our hotel retains its own charm and individuality to provide you with a unique holiday experience.

We are situated in one of Britain's most popular holiday resorts, Torquay, and provides the perfect base to enjoy the magic of the English Riviera on the South Devon coast with its charming beaches, restaurants, cafe's, theaters and more.

When you stay with us we are sure you will appreciate the welcoming 'home from home' atmosphere and attention from our friendly staff and do not forger your satisfaction is our aim.

It is our job to make you feel special and ensure your stay is a pleasant one. So, young or old, family or group, everyone is welcome and please do not hesitate to ask any question, we only here to help.
Picture of Concorde Hotel, Torquay at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 6 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
50% recommended this accommodation to a friend 50% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Travelling with my family
It’s very nice hotel. The staff was very friendly and very helpfull, the rooms very clean. Good value for money and would recommend to my friends

Reviewed by
ZAMIRA K

From London, UK
Who stayed in July 2014

Family

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  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Hotel on bus route into Torquay or Newton Abbot plus train station.
I needed to leave at 8.30am to get the train. A taxi was booked for me the day before and was told I could have my breakfast at 8am even though they didn't start till 8.30am. The lady that cooked the breakfast saw me before hand and was so obliging, I would certainly go back again.
Patricia Milligan

Reviewed by
PATRICIA MILLIGAN

From ALICANTE, Spain
Who stayed in July 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
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Dirty unsanitary room with lots of early morning noise
We were met on arrival and asked to pay for our room, which we later found had not been cleaned properly. We found an orange morphine tablet on the bathroom floor, not ideal if we'd had young children. The most disgusting thing was left in the toilet someone had emptied their bowels and failed to flush, which the cleaner would have found had they bothered to lift the lid and cleaned! Our daughter was in need of a wee as we'd been travelling 3.5 hours without a break.So she used the toilet and was hit with the most noxious smell , which filled the bathroom and bedroom. Even after flushing there was a residual black 'oil slick' look to the water in the pan, so my husband used the complementary shower gel to do what the cleaning staff had been paid to do! The reception staff were not in evidence for the rest of our stay, we were told on arrival to leave our keys in the basket on the reception desk when we left. The breakfast was of a good standard and the towels and bed linen was clean and fairly new.
There was additionally a great deal of door slamming in the early hours of the morning ( before 6 am) as other residents possibly immigrant workers living there were leaving for work in the morning.
Thankfully we had booked to stay just one night as we attended a family funeral, this is not somewhere I would return to.

Reviewed by
C Read

From Waterlooville, UK
Who stayed in February 2014

Family

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  • Hotel cleanliness
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More than a whiff of Fawlty Towers
This Torquay hotel has more than a whiff of Fawlty Towers about it, leaving you with the feeling that you have mildly inconvienenced them by staying there. On arrival the front door is locked, the expectation being that you will use a bizzare looking phone booth next to the front door to book yourself in. Having arrived after a 200 mile journey, in the dark and pouring rain, I missed this piece of technological wizardry and made the mistake of ringing the doorbell at which point a grumpy owner arrives, begrudgingly books you in whilst reminding you that you were meant to use the phone booth and not disturb him, quite how the front door was going to unlock itself and present you with a room key I hadn't worked out. The hotel's own website states that breakfast is served between 7am and 10.00am, for a business user, the early start was essential and the main reason for booking the hotel, reality is that the breakfast room remains locked and in darkness until 8.01, the coffee is not on and anything that requires cooking is another half an hour away, never saw the owner again all week. Weekend stay with plenty of time on your hands - its OK, business trip - I wouldn't if I were you.

Reviewed by
David H

From Ledbury, UK
Who stayed in February 2014

Travelling alone

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False advertising
Website led us to believe we were booking a four star hotel, at best it is a 2 star b&b, out dated. We paid a premium and were disappointed.

Reviewed by
J Dee

From Ballybunion, Republic of Ireland
Who stayed in June 2013

Family with young children

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  • Family friendly

ahort stay - completely satisfied
We only stayed one night but we were very happy with the accomodation and the friendliness and helpfulness of the owners and their breakfast staff. Our room got rather hot in the middle of the night and we had trouble opening a window to get some air in, but that was the only problem we had.

Reviewed by
Deborah W

From UK
Who stayed in March 2013

Family with teenage children

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