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Reviews - Crowne Plaza Hotel Heythrop Park-Oxford

4Self Classified Hotel Ratings explained
HEYTHROP PARK,ENSTONE, CHIPPING NORTON, OX7 5UF
Make the Crowne Plaza Heythrop Park - Oxford your first choice for conferences and leisure breaks. Set in 440 acres of beautiful Oxfordshire countryside Crowne Plaza Heythrop Park – Oxford gives you all the space you need to escape city life. Located just 12 miles from the City of Oxford in the village of Enstone and close to an array of beautiful Cotswold villages there will always be something to do. Explore the splendour of Blenheim Palace and historic Woodstock, treat the kids with a visit to Cotswold Wildlife Park or shop till you drop at Bicester Village Designer Outlet. Upon arrival, why not enjoy a drink or a light bite in our cosy Snug Bar before relaxing in one of our 197 contemporary, stylish guest bedrooms. Take pre-dinner drinks in the relaxing Brassey Bar before dining with us in the chic Brassey Restaurant which offers a wide choice of excellent food and wine while you take in the views of the picturesque South Lawns. Take the time to explore everything the Resort has to offer, play the 18-hole championship standard golf course that meanders through the estate, relax in our 20 meter indoor pool or treat yourself to an indulgent spa treatment at our on-site Leisure Club. The Crowne Plaza Heythrop Park – Oxford also offers a purpose built 400 seat tiered Conference Theatre and stunning Ballroom with capacity for 450 delegates. Whether your visit is for business or leisure, we really do have something for everyone.
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Overall score Guest rating scores since September 2012 Customer recommendation
Guest Reviews Based on 15 reviews
  • Customer service
  • Cleanliness of accommodation
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  • Value for money
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  • Family friendly
87% recommended this accommodation to a friend 87% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

If only breakfast and wifi were free....
We visited as we had a car experience booked down the road. The receptionist was welcoming and the room was good quality, however we were disappointed that the WiFi was not free and they tried to charge £14.99 pp for breakfast.
We have both been to hostels were the WiFi was free and considering not very good internet connection, as in the middle in the country, WiFi is very important.
No breakfast is worth £14.99 pop unless they feed it to you.

ManagementResponse

Dear Faye P, Thank you for your feedback. We are hospitality professionals who pride ourselves on delivering world class service to all of our guests and are happy doing so. I'm sorry for the inconvenience our internet policy and breakfast service may have caused you.The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. Sincerely, Zelyn IHGCare

Reviewed by
Faye P

From Billericay, UK
Who stayed in March 2013

Couple

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  • Family friendly

Crowne Plaza is a place where you can unwind and relax.
We had an excellent 2 day stay in this hotel. Customer service is exceptional and we just love its scenic environment. We planned to go around Oxfordshire but we ended up staying in the hotel for 3 days because everything we needed was here. However, we were a bit cramped in the room because of storage shortage therefore, a family of four with young children, our stuff was all over the place. Other than that, we are very happy and would definitely recommend it to friends and family. My children asked ' Can we go back next year?' and the answer is probably yes. Thank you for our wonderful stay.

Reviewed by
Agnes Mamerga

From Croydon, UK
Who stayed in December 2012

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  • Family friendly

Me and my wife really enjoyed our stay here. The staff were friendly, the room was great and the grounds were beautiful. Would definitely come again.

Reviewed by
Ben O

From Leicester, England
Who stayed in November 2012

Couple

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  • Family friendly

40th Birthday stay
We arrived at hotel and drove through the grounds, beautiful. The reception staff were very friendly and helpful.
Got to our room, it was freezing, the AC wasn't working properly, so they offered us another room or a heater, we chose the heater as we couldn't be bothered to move.
We made a reservation for the Brassey Restaurant in the evening, the food was outstanding. Professional staff too.
The breakfast was a bit pricey at £19.95 but on arrival we were offered a breakfast voucher that gives you 25% off. It was lovely though.
I would go back to the hotel to stay, even though our room was cold.
I would recommend this hotel for anyone that wants a nice, relaxing hotel with excellent facilities.

Reviewed by
S Robinson

From Wembley, England
Who stayed in October 2012

Couple

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Lovely hotel
Hotel was really nice,staff very friendly. Paid £75 for this room through laterooms which was very good value. Only slight criticism was the cost of breakfast which was £20 each which I consider to be a bit too steep for a fairly standard breakfast.

Reviewed by
Ian Elson

From Blandford Forum, England
Who stayed in September 2012

Couple

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