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75% would recommend it to a friend
Good value weekend break
Upgraded room was comfortable and well equipped.
Cannot fry an egg
As the dinner menu was uninspireing we ate out and only had breakfast.
The scrambled eggs had seen better days so asked for one fried egg each, this duly arriving on two dinner plates one perfect the other broken and with lots of uncooked white. There were only five tables with guests but we still had to get our tea from a flask.and with the cups on the tables ment everybody went up and came back for the cups this while the staff stood and watched. The room although clean had orange motelled tilesand soap dish in the bathroom with a toilet seat made off thin plastic worth at best £3 not somewhere to enjoy. As someone who stayes in the area about once a month i will not be rushing back. One night 21st August
Response from hotel
Dear Alan E,
We appreciate your post regarding your recent stay with our hotel. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. We sincerely apologize if we were not able to deliver a good dining experience during your stay. We are also sorry for the customer service you received form our hotel staff. This is definitely not the customer service we strive to give our guests and for
that, we are truly sorry. Your observations will be reviewed by our management team and actions shall be taken to address these accordingly.
Your feedback is important as this will help us to continuously improve our service awareness and skills.
Until your next visit, we remain at your service.
Couldn't believe our luck!
Booked Monday afternoon for a Friday stay and couldn't believe the price.
Pulled into the car park and though we had the wrong hotel for the tiny amount of money we'd paid
Really impressed with the hotel, staff were friendly and attentive, despite a delay in check in
Would definitely stay again
Great value for money
We bought the room 5 hours before arriving.
Excellent service when we arrived at midnight. Clean room and good food. Excellent.
Wedding Venue perfect
This was an ideal venue for this ceremony and celebration.
the accommodation was most satisfactory and the Hotel Staff most helpful especially to the guests who had travelled quite a long distance.
Nice hotel but looks dated
All in all an ok stay.
Just to consider that if you stay on a Saturday night then there might be a wedding on. If so like on my first stay there will be a disco so loud that Milton Keynes could hear it. I was lucky as my room was furtherst away but my room was still shaking with the music noise!. You have been warned!. Staff were very polite. Also there is no wifi. You have to pay £5 for one hour or sign up to their type of membership. How dated is that. I am sure everyone was doing that 10 years ago. Hotels now give it away for free. Not here. The bar area looks very tired and could definitely do with a revamp. I would stay here again but I would consider this my back up hotel. Can't risk another wedding disco!
Response from hotel
Dear A Bennett,
Thank you for taking the time to review our property. I am pleased to note that you found the staff very polite. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay because of the noise and condition of facilities. Please accept our sincere apologies for any inconvenience these issues may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.
We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.
Very good value
I stayed here one night after working in the Theatre in Milton Keynes.
I got a very good deal (£49) through laterooms.com and was very pleasantly surprised at the quality of the accommodation for what I paid. There was quite a noisy function when I arrived but the staff found me a room out of earshot and I had reasonably peaceul night aprart from doors banging in the early hours. You do expect this in hotels but I can't understand why they can't all fit quiet closing doors like Premier Inn. Apart from that I can't fault it.
the only fault we found is the cooked breakfast was dry.
as it was sitting their for a while
Would definetly recommend !!
Travelled down from Scotland for a family christening soon as we arrived the woman on reception was very friendly and helpful.
Room was great for value of money and bed was comfortable . Would defienly use a holiday inn again .
Not the best over night stay !!!!
Beds were requested to be made up as a twin room and were not !.
when i asked at the desk for them to made up the lady said they would be done asap and were not and i had to ask again. when we came back to the room next all that had been done was an extra blanket throw on the other bed, which we had make up both bed our selfs. we all so had very loud music playing late into the night. all other aspects of the hotel were good.
Response from hotel
Dear J Harris,
Thank you for taking the time to post your comments. I am sorry if the room accommodation did not meet your standards. Rest assured that we take all comments seriously so that we can improve and provide the exceptional service that our guests expect and deserve.
Again, thank you for staying with us and taking the time to give feedback.