Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
79% would recommend it to a friend
We would stay here again
Hotel and staff lovely
A couple of mistakes by the kitchen with our evening meal which were quickly put right
Small room but not bad
On arrival I was slightly irritated as I booked a double room but since my partner couldn't Make the trip I phoned up for a twin.
When I arrived at the hotel with a friend the room was still a double but after a long journey me and my friend were too tired to ask for a room change.
Everything was ok as we only needed somewhere to get our heads down after a night out.
Location is a bit rubbish as quite far from both Coventry and a £10 taxi ride away from Warwick Uni.
Response from hotel
Dear Tina D,
Thank you for leaving a feedback following your recent stay. We apologize you were not well satisfied with our location and your room accommodation. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned that we have fallen short of your expectations.
We will address these matters with the respective departments in order to avoid unnecessary issues in the future. We would love the opportunity to serve you better on your next future visit.
An enjoyable stay, good breakfast and the staff were very polite and helpful.
Unable to cancel booking
A very fast and efficient check in with friendly staff.
The room was excellent!!. Lovely and clean and far better than I expected!!. Lovely bed and choice of pillows...it real feels holiday inn have got the details right here. Breakfast was lovely, plenty of choice and good quality!. The staff again were excellent and Rob went above and beyond to look after us. Keep up the good work and well done all!
would recommend. had a very positive experience
Very limited TV channels
Response from hotel
Dear B G,
Thank you for taking the time to your review. We apologize for the
shortfalls during your recent stay with us. We constantly strive to provide
an environment of comfort and value to our guests, therefore, we are
sincerely concerned when we fall short of your expectations. We have taken
note of your valuable comments and will use these to monitor and improve
the quality of services we offer to our guests.
Thank you for staying with us, and we hope to have an opportunity to serve