Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
79% would recommend it to a friend
Lovely hotel, located with a subway, Costa coffee, OK diner, and McDonald's, all within a short walking distance.
Beautiful views. Staff very friendly, and extremely helpful. Had a meal which was very tasty, on the first night.
Great stay with kids
Great stay we all loved it.
Fantastic food. Thanks
Clean, cheap and easy
Holiday Inn A55 Chester West
Great value stay with the usual Holiday Inn room and quality, nice and quiet room despite A55 outside, clean and tidy.
Only slight niggles were that the extra pillows had no pillowcases on, but we took the ones from the room we had booked for our children. Second issue was that, at some time the bed had been in a different position and the over bed light was now right above you when you sat up. Therefore I had to sleep that side so that my husband didn't hit his head when he sat/got up.
Good for weekend stay.
stAff were very good staff in restaurant were very helpful
Ok for one night
The room was a good size and we appreciated having a sofa and small table as well as the bed.
The bed itself was incredibly soft however and made for an uncomfortable night. The mattress really needed to be firmer. The bath was very short so no relaxing soak. Good to have a hairdryer (though the flex was a bit short) and an ironing board. Food wise - the breakfast was very good, plenty of choice, cheerful service. The dinner menu looked good but we were disappointed with the 'tandoori' chicken - presented in a rather tasteless sauce. All in all it was fine for one night.
Staff were very friendly and cheerful, nothing was too much trouble. Excellent breakfast, the best yet. I will definitely stay here again.
Holiday Inn or (bad) Travelodge in disguise
I travel extensively and this is possibly the worst hotel I have ever stayed in.
I'm sure they switched the Travelodge sign and called it a Holiday Inn at some point. I regularly use Holiday Inn and this is way off their usual standard. So, what's wrong: Right next to a busy dual carriageway and on a (grotty) service station, very tired decor, miserable and grumpy staff, horrid beds that feel like porridge, breakfast way below usual HI standards in terms of choice, quality and presentation. Perfect place for people stuck on the A55 and desperate for somewhere to stay but other than that I would avoid, avoid, avoid!
A bit of a let down.
We were a little disappointed with the accommodation.
The room in which we stayed smelt of stale smoke and there was a similar smell in the corridors. The layout of the bedroom wasn't particularly comfortable as there was very little room between the bed and the wall on one side.
We were arriving back at the hotel late in the evenings and ate there on all 3 nights. The food was good and the restaurant staff were very helpful and polite. This was the only positive we could take from our stay.