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81% would recommend it to a friend
Stayed at this hotel after attending a wedding, this hotel was perfect for our needs, would definitely stop there again and would recommend this to anyone staying in the area
Value for money
clean and good sized rooms.
Nice feel to the hotel area. Ample of free parking.
Good value but noisy room
Stated overnight when we were driving up the country to see family.
Arrived late and left first thing. Good value but noisy room facing right on to the M6. Luckily we packed ear plugs so it was fine, I would have struggled to sleep without these though. Room was basic but had everything we needed. Bed was ok, had a bit if a roll. Bedding was worn but clean. Pillows - there was a choice if hard and soft but both appeared to be the same and without much filling. New pillows would be a good idea. Room was clean, bathroom was good with decent water pressure. Check in and checkout quick and smooth with nice staff. Breakfast was ok. Given the price £39 for 2 including breakfast I can't complain. Better pillows and ear plugs would make this better.
Bed wasn't very comfortable and breakfast was very disappointing
Response from hotel
Dear D Roberts,
Thank you so much for taking the time to leave us your feedback. Your
comments are highly valuable to us and will assist us in our continuous
efforts to maintain and improve the service level we aim for. I can assure
you that your comfort and satisfaction are of utmost importance to us and
for that please accept my sincere apologies if your stay was negatively
affected by the bed and breakfast issues you have encountered. I appreciate
you bringing this matter into our attention as this is our best resource
for improving guest satisfaction. This feedback will be shared with the
appropriate people that can help us make a difference to ensure our valued
guests' needs and expectations are met in the future.
Thank you again for your review and I hope to have an opportunity of
welcoming you back again soon.
Excellent accommodation, excellent customer service, could not have asked for more.