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70% would recommend it to a friend
I expected basic for the price I paid, which is what I got, but it served my purpose of staying.
I read some true horror stories in earlier reviews, that is certainly not what I encountered.
Staff was friendly, I got upgraded for free from a 10 bed mixed dorm to a 8 bed female dorm. Wifi worked, ensuite shower and toilet were small, but clean and worked well. Breakfast super basic.
It was a bed.
It was a bed close to the location I needed at the lowest cost.
No frills. Nothing special. Did the job. I locked my bag to my bed. Appreciated the variety of languages and faces in the social room. Most people polite but allowed my space. Places to charge phones and laptops. Could see the cleaning staff working at various hours of the day/night. Appreciated the effort. Just a reminder: Not everyone goes to bed or wakes up at reasonable times. The 4:30 "young men" leaving for a train in the morning did not creep out quietly. But that comes with a cheap bed for the night.
excellent position, safe and cleanliness very good
Need more Space between beds..
Better than first class in a long haul filght
If you were to compare this stay with a first class long haul flight, you could say that you have complete privacy (by closing a curtain), and plenty of room to stretch and turn around (if you're under 6ft), no annoying announcements, lights or turbulence.
Yes, you share a room with strangers, but so do you in flights. Toilets and shower rooms are kept clean, and bedding is spotless linen. What more can you ask for £15?
For the money you pay, this hostel is everything you need, but surpassing expectations.
I travelled to this hostel as I had an audition the next day.
All i required was a cheap bed. That is what I expected when I paid £10.99 for a room. As i arrived I was greeted in a friendly and informative nature. Everything was explain to me and I made my way to the room. A 15 bed dorm, which only had 4 residents including myself. Everything i needed - Wifi, plug sockets, privacy (due to the curtains around the bed) was available and I had a refreshing nights sleep. The bathrooms are very 'swimming pool' like, communal but practical. You'll need deposits for key cards and locker deposits but I felt safe leaving my belongings unattended. A very pleasant stay and I will certainly be returning in future. Of course there are variable factors such as which sort of people are there and business of London etc, but for me it was a fantastic stay. The 'nandos' round the corner is a major plus side. Highly recommended for any overnight needs.
Great experience for my first time in a hostel :) Later in the night you should go to the common room, where you get to meet people.
Cheap and good quality accommodation
Facilities are comfortable and clean.
Toilets and showers are clean. A tube station is a five-minute walk away. Rooms are clean and comfortable. Good value for money.
Very good stay and excellent value
Beds were comfortable, clean linen and the curtains were great as it felt I was in my own space asleep.
Ensuite toilet and shower was very clean although a little small for me ( but I am tall so not really their fault. Communal areas were lifely but not overpowering
Won't be hurrying back!
Booked three nights at Smart Russell Square with the understanding that 'Single Standard Room - Sleeps 1' would mean I would have a single bed in a private room.
Not the case. Apparently that means booking a bunk bed in a 6 person mixed dorm. A great start. It proved difficult to get a good sleep in the hostel. Not sure whether that was due to the bunk bed being too short to properly lie down in or the squeaky toilet room door that refused to stop being opened and closed all night. Although, come to think of it, I'm nearly positive it was the middle-aged Italian gentleman with frankly alarming breathing and snoring habits. Admittedly, this is not something a hostel can control. That said, I booked a 'Single Standard Room - Sleeps 1' with the view to avoid these types of issues. The shower facilities are situated in possibly the most annoying and round-about place imaginable; in the basement, via the over crowded common room. Luckily for me, the hostel charges £5 for a towel. Perhaps the most irritating part of the shower experience at the hostel is you can't leave your belongings in any of the 50 lockers because they're locked, don't have keys and can't be opened. Don't be fooled by the advertised "hot water" in the showers either. These badboys are barely lukewarm and require you to constantly press the button to operate. Couldn't even manage to have a nice hot shower to help wash off this dreadful hostel experience. Aside from it's location, the only redeeming quality of Smart Russell Square is the friendly staff. Very helpful and approachable. I can confidently say that I will never stay at Smart Russell Square again. Nor will I recommend it to anybody, ever. In fact, I'll be pointing people in the exact opposite direction. Utterly dire.
Unbeatable value for money in central London
First the location: it couldn't be better.
Just a few yards from Russell Square, near the tube and buses and within easy walking distance of much of central London. I arrived by motorbike, and found good, safe, well-lit parking for the bike just a couple of hundred yards away. Secondly, the staff: all the people I met who were working at the hostel were really friendly and helpful, and this made the stay a very nice one. Next the room: I was staying in an 18 bed dorm. It was quite cramped, with just a narrow corridor between the beds. The space under the beds was entirely taken up by lockers, and the by the time I arrived, quite late, I couldn't quickly find one free. I ended with up with my luggage up on my bunk - the top one of three - to avoid it blocking the space between where people had to walk. The bed was very comfortable, the room was warm but not too hot, and all the bunks had curtains which you could shut to give you some privacy, too. In the morning the showers were warm and clean, and the loos were very clean too. Breakfast was very simple: bowls of cornflakes, some milk, cheap white bread for toast, margarine and jam. Coffee (drinkable) or tea. Check was easily and, again, the staff were friendly and helpful.