You have not entered any valid search criteria.

Please enter a keyword and perform your search again.

Reviews - Smart Russell Square


71-72 Guilford Street, London, WC1N 1DF

Price From 25.33 AUD

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (25)

64% would recommend it to a friend


Customer service


Food quality

Room quality


  • Y Lin

  • September 2014

A clean and friendly stay

Staffs are all willing to help.

The room is kept clean and tidy. Although look a bit scary at the first sight, the shower room is quite clean actually. Have a good time staying here. It is a good choice for such an afordable price with a great location.

  • D Oukaci

  • September 2014

bad experience

I didnt like the place because the rooms ar so small you can not even swing a cat , there us no electric plugs inside the rooms to charge the phone ,the toilets are so distant from the rooms wish stoped me from using them ,the shower situated at the level.

-1 , well I am welling to book in that place again even if its for free.

  • Alexandra M

  • September 2014

Fantastic Customer Service

I arrived late at night, stressed out, looking for a place to stay.

The lady working that night gave me fantastic advice, she was also very helpful and kind. (Two girls working that night, this one was brunette receptionist with a beautiful accent... if she is reading this, I thank you for being awesome).

Room was great value for money... I really liked having curtains around my bed (gave great privacy).

Communal areas were good, handy having free wifi all over. The only drawback was the showers - they were grubby and some of the curtains had mould on them. Also it would have been nice to have the option to rent a towel rather than purchase.

  • Chris Williams

  • August 2014

Not bad, but not tempting to go back

I stayed at the hostel because I was going to the premiere of Doctor Who's Deep Breath Episode in Leicester Square, it wasn't so bad to stay in, the showers were warm as always, the bed was comfortable.

Breakfast was a bit low on choice as it's just toast and cornflakes, there was some hit drinks like Tea and Coffee. Also the Card Machine was broken, so I had to take a lot of cash out at a cashpoint (ATM), the lockers under the bunk beds are given by choice, so I couldn't get a locker that was under my bed as it was hard for me to get to my locker with other peoples stuff in the way, including there cases as they couldn't fit under the lower bunkbed.

  • Gareth B

  • August 2014

One Night Stay

Stayed one night only, location great, walked almost most of central London from here.

Stayed in 6 bed ensuite which was clean but also occupied by myself. Common area was always busy with using WiFi. Bit of a cheek with £2 left luggage charge, travelled the world and only came across it once or twice. Good stay.