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Reviews - Smart Russell Square


71-72 Guilford Street, London, WC1N 1DF

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (21)

67% would recommend it to a friend


Customer service


Food quality

Room quality


  • Geoff B

  • October 2014

Unbeatable value for money in central London

First the location: it couldn't be better.

Just a few yards from Russell Square, near the tube and buses and within easy walking distance of much of central London. I arrived by motorbike, and found good, safe, well-lit parking for the bike just a couple of hundred yards away. Secondly, the staff: all the people I met who were working at the hostel were really friendly and helpful, and this made the stay a very nice one. Next the room: I was staying in an 18 bed dorm. It was quite cramped, with just a narrow corridor between the beds. The space under the beds was entirely taken up by lockers, and the by the time I arrived, quite late, I couldn't quickly find one free. I ended with up with my luggage up on my bunk - the top one of three - to avoid it blocking the space between where people had to walk. The bed was very comfortable, the room was warm but not too hot, and all the bunks had curtains which you could shut to give you some privacy, too. In the morning the showers were warm and clean, and the loos were very clean too. Breakfast was very simple: bowls of cornflakes, some milk, cheap white bread for toast, margarine and jam. Coffee (drinkable) or tea. Check was easily and, again, the staff were friendly and helpful.