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81% would recommend it to a friend
Really friendly staff, very helpful.
Great food and swimming pool. Easy to get to the centre and M5.
The room was not like the image of it shown on late rooms website-.
Starbucks coffee package, was only a coffee powder pack as norm but in Starbucks labels on the packs and still with UH T milk pots, so usual hotel room tee and coffee, not worth the extra. The TV sky movies was good but only in HD options, the TV itself without HD was un watch-able pixalated and bad reception. Steam Room was closed (one of the reasons we selected this hotel) when we asked reception where it was they didn't say it was closed, we only found out after we got in the pool. Walls are thin and you can here all in the next room, I d I mean all. And the doors are banging all the time. I recommend you take earplugs. Expensive two nights for what we got.
Just something to think about.
Not a complaint, just a suggestion.
Seat guests in the breakfast room on alternate tables not directly next to each other, especially when there are so few eating at the same time.
Easter Break for 2
Reception staff very friendly and efficient.
Room was very nice and large with own sofa to watch TV. TV and mirror not very clean (very dusty). Towels changed on 2nd day and only one set of the 2 replaced. Breakfast excellent as were the staff. Victory pub food ok but a little over priced. Leisure facilities very good, pool depth 1.2 metres throughout which was ideal for a non confident swimmer. Floors very creaky so was noisy in the mornings.
Fine for s short stay in Cardiff.
Superior or family room?
Booked a "Superior" room but on arrival found that this meant a family room, ie it had a settee bed in it.
When I queried I was told that the superior rooms are called something like "Upper Deck" rooms. I felt this was very misleading. Food in the restaurant is quite expensive with tiny portions - eg the special Risotto and Sea Bass. Tiniest piece of fish on a small amount of Risotto for about £13.00. However, overall hotel is clean and comfortable and I would stay again.
Was the nicest hotel room I've stayed in over the past 2 years
Bed was comfy and the décor was up to date and clean.
Bathroom needed a good scrub clean, maybe some bleach . Room was very dark needs a main light not just lamps!
Friday. night stay
Booked a family room through late rooms.
Excellent service, especially the retaurant. great pool and gym
Lovely big room, food in both restaurants fab.
Had a wonderful massage at the spa and enjoyed the big pool & jacuzzis
Would stay again
Great facilities - modern pool/spa
Room a little 'tired' but spacious and clean
Food in restaurant was good, breakfast just OK