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Reviews - Jolyons @ No. 10


Jolyons at No.10, 10 Cathedral Road, Cardiff, CF119LJ

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (30)

83% would recommend it to a friend


Customer service


Food quality

Room quality


  • Sharron L

  • March 2016

An enjoyable stay in a good location.

The suite was spacious, though the bathroom,which made good use of the available space, was small and had a plunge pool rather than a bath.

The room was very clean and well equipped, but did lack the bathrobes which were advertised as being provided. Breakfast was good and plentiful. Location of hotel was great - being walking distance from the castle and city centre. Limited car parking, with very tight spaces for manoevering, though there appeared to also be some car parking available on the street. Service was generally good though at checking in there was some debate about the payment terms for the room ( which had been pre-paid through Late Rooms). Overall an enjoyable stay and we would happily stay again.

  • L Leek

  • December 2015

Jolyons @ No. 10

Was greeted at reception by a very charming and polite young man who booked us in and showed us to our rooms.

The rooms were large and clean and the bathroom was exceptional we had asked at reception about evening meal and was informed that they served a lovely 3 course or 2-course evening meals and was even shown a menu. After a shower and a rest we went to eat AND that's when it went downhill we found the bar/restaurant very busy we found a table but no chairs my daughter went to seek them out and returned with several chairs my sister went to order drinks and asked about the evening meal where she was told "I will ask chef if he can cook you something". and then promptly forgot about us after 30 mins my daughter approached the reception and asked what has happened was dinner still being served the young man was quite confused and said he would get it sorted. 35 mins later still nothing so we left and got a taxi to another restaurant where we were lucky to be able to find a warm meal and good service. we returned to the hotel after a lovely meal and had a glass of wine before retiring but still felt a little put out and disappointed that we customers who where guests staying at the hotel had been treated in such a manner and hadn't even received so much as an apology. They need to employ more staff as these poor men were embarrassed and far too busy to run an exceptionally busy bar and restaurant. Just felt the whole evening a waste of time and money will stay elsewhere from now on.

  • vanessa c

  • November 2015

Shabby Chic

Enjoyed our stay and much prefer small hotel to large multinational hotel.

Staff friendly and accommodating. Limited parking on site so be aware that you may have to pay for overnight parking although staff managed to fit us in. Breakfast very good. Short stroll to the city centre, Cardiff if very compact all sights are in easy walking distance. If travelling by national express coaches it is ideal because station is in park behind property. We would stay again if travelling in Cardiff.

  • c mathias

  • August 2015

Great place to stay

Hosts were very accommodating.

Place very nice. Only minor issues were odd scent of very tight parking.

  • J Errington

  • August 2015

Great stay at Joylons

Joylons @ no.

10 was perfecto lace to stay for a city break in Cardiff with walking distance from the town . Friendly staff and a clean room at a reasonable price highly recommended.

  • h bailey

  • March 2015

One night stay

Everything was lovely ,had breakfast which was brilliant, lots of lovely hot water for the bath, excellent customer service.

Room too hot though and needed a view more finishing touches, maybe a colour on the wall in the bedroom and a picture.

  • Karen T

  • March 2015

Jolyons @ No. 10

Very helpful and friendly staff.

  • simon s

  • February 2015

Fabulous service

Fabulous service from amazingly helpful staff.

  • Laura Jones

  • January 2015

Beautiful and modern

Staff were amazingly friendly and helpful, room was beautiful and very clean.

Worth every penny and really enjoyed my stay. Thank you!

  • Paul J

  • January 2015

Jolyons @ No. 10

Excellent hotel, good rooms perhaps a little too warm.