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71% would recommend it to a friend
A poor night's sleep
The location is extremely noisy, each night we were woken by the streets below, and then by the binmen in the morning who seem to visit everyday.
36€ for 2 G&Ts is obscene - especially as the tonic was 6.50€ - and not easy to find in the bar menu.
Response from hotel
Dear Thomas S,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in cleanliness.
However, we’re sorry about the noise during your stay and for the bar menu. We will look into these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.
Paris weekend trip
Booked a Club room which has added benefits so it well worth the extra.
Very comfortable hotel, well situated, my only criticism would be the quality of the coffee. Will definitely use this hotel again.
Response from hotel
Dear S Knapp,
Thank you for taking the time to post a review of our property. I am happy to hear you had a comfortable stay and enjoyed the accommodation. However, I am sorry the coffee that was served did not live up to your expectation. We appreciate your feedback which will help us improve our service and amenities for each guest. Thank you again for your review. We hope to see you in the near future.
Really lovely hotel with very friendly accommodating staff.
They gave us a free upgrade for our mums birthday and were just really helpful all round. Would definitely recommend.
The hotel staff were very friendly.
We were a bit late getting our room, only by 15 minutes, but we were given a free upgrade for this.
Room was really nice, could have done with more English tv/film options. But we used Netflix on the iPad with free wifi.
Menu was a bit basic, but that was a good thing as it encouraged use to get out of the hotel and explore Paris!
Loved our stay in luxury surroundings in this beautiful yet very friendly hotel
Booked last minute - loved every minute of it from the kir royals and assorted mojito cocktails in the bar, the fantastic bistro la Marinere on the canal 5 minutes walk away booked by the concierge To the varied breakfast choices whilst sitting overlooking the square watching the morning rush...
Rooms spacious ( yes - in Paris !) and luxurious .... Fantastic .
Not what we expected from a club room
We booked an Executive King room-or a club room as the hotel called it.
It was pretty basic with hardly an room and the bathroom was tired and old. We arrived too early to check and were asked to come back after 2pm. We came back at around 4pm and were told there was no room for us in a club room anymore. After 15 minutes waiting at reception we were told they had found us a room. It wasnt the room we expected and we're not convinced it was the room we had paid for but how would we know?
Response from hotel
Thank you for taking the time to provide feedback on your stay. We truly regret to see the service you received prevented you from fully enjoying your time at the hotel. We apologize on behalf of all the staff for your experience.
We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we're confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.
Should you consider coming back to our hotel we encourage you to contact our guest relation she will do her best to coordinate the details of your stay.
We hope to have the pleasure of serving you again soon.
The Guest Relation Team,
Crowne Plaza Paris République
3 day break
Our stay was at the same time during the Charlie Hebdo incident, in which the memorial was right outside.
However this did not affect the excellent customer service we received from the staff. Especially the young lady (who used to work for Disney world) was very kind to us. Our overall experience at Crown plaza was welcoming and exceptionally a wonderful stay. Definitely recommend this hotel as all the tourist attractions are so close by.