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86% would recommend it to a friend
It is what is says.
We were a couple but clearly they cater for lone guests. We had one towel in the room, one cup for team making facilities. At breakfast time clearly all guests had probably gone to their various conferences the staff were hard to find left to our own devices had to help ourselves to tea and coffee although we were told this would be brought to us. Whilst it was a pleasant hotel in other ways we felt that as we weren't on business the perhaps is not the place to stay.
This hotel was ideal for a weary business man travelling alone who needs a clean room, good facilities, roomy bar and decent food.
While i struggled to cool the room down and opening the window fully brought in local road noise, for the side of the building I was on, that was the only slight problem. I would happily stay again.
Disappointingly unclean room
Warm welcome on arrival, however on entry to our room we found a large pile of hair on the bathroom floor and hair all over the desktop in the bedroom.
On calling Reception we were immediately moved to a new room, which was clean. Thereafter our stay was greatly improved with comfortable accommodation, access to the leisure facilities (gym, spa, Jacuzzi, games room) and plenty of choice for breakfast. It was just such a shame that the room had not been properly cleaned or checked.
Clean simple accommodation
Good basic accommodation.
This is a conference centre rather than a romantic getaway hotel so it is a little clinical in the decor etc. However it is clean and the rooms are adequate and the hotel is a stones throw from leamington centre so very convenient.
Bathroom floor dirty & past customer feedback sheet left in room, which also stated bathroom floor dirty.
1-night stay - pretty good!
Overall we had a good stay here.
Plenty of parking on arrival, reception were helpful in assisting with our requests, and the room was nice and clean. We didn't have a good view of the Warwickshire countryside however as is advertised - this is't a issue personally but if its advertised you might be expecting it. Breakfast was included in our rate too however breakfast runs very briefly from 7am-8.45am so if you want a lie-in don't expect breakfast. You also have to wait a long-time for the single lift in the building. Finally, we did have to change rooms because we accidently broke a bottle on our bathroom floor. We asked for this to be cleaned up and there was what we thought to be a bit of an unnecessary action which required us
to move rooms which was rather inconvenient.
Helpful and polite staff however - good customer service and like i've said a good hotel overall that I would recommend.
Excellent staff who were very helpful and professional and helped to make our stay special.
Really great hotel, only let down by a small patch of peeling paint in the bathroom.