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89% would recommend it to a friend
Disappointingly unclean room
Warm welcome on arrival, however on entry to our room we found a large pile of hair on the bathroom floor and hair all over the desktop in the bedroom.
On calling Reception we were immediately moved to a new room, which was clean. Thereafter our stay was greatly improved with comfortable accommodation, access to the leisure facilities (gym, spa, Jacuzzi, games room) and plenty of choice for breakfast. It was just such a shame that the room had not been properly cleaned or checked.
Clean simple accommodation
Good basic accommodation.
This is a conference centre rather than a romantic getaway hotel so it is a little clinical in the decor etc. However it is clean and the rooms are adequate and the hotel is a stones throw from leamington centre so very convenient.
Bathroom floor dirty & past customer feedback sheet left in room, which also stated bathroom floor dirty.
1-night stay - pretty good!
Overall we had a good stay here.
Plenty of parking on arrival, reception were helpful in assisting with our requests, and the room was nice and clean. We didn't have a good view of the Warwickshire countryside however as is advertised - this is't a issue personally but if its advertised you might be expecting it. Breakfast was included in our rate too however breakfast runs very briefly from 7am-8.45am so if you want a lie-in don't expect breakfast. You also have to wait a long-time for the single lift in the building. Finally, we did have to change rooms because we accidently broke a bottle on our bathroom floor. We asked for this to be cleaned up and there was what we thought to be a bit of an unnecessary action which required us
to move rooms which was rather inconvenient.
Helpful and polite staff however - good customer service and like i've said a good hotel overall that I would recommend.
Excellent staff who were very helpful and professional and helped to make our stay special.
Really great hotel, only let down by a small patch of peeling paint in the bathroom.
Good quiet rooms and food really good
All staff friendly and professional from reception, to bar and restaurant staff.
quality of food and choice good and not just the usual.
Really pleased that I stayed here, it was close to destination, had a lovely room and slept very soundly.
The breakfast was very good too. Highly recommended.