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93% would recommend it to a friend
Great value but not for tea drinkers
Quality hotel, well located and good value for London.
A bit of a warren with lots of stairs so not suitable for the physically challenged. Staff very well trained and willing. The food side of the operation is in a pub which I did not like. Tea is terrible, served from a thermos. Coffee took an age to come. At £17 breakfast not worth it. Room service was quick and very good.
The hotel was beautiful and very well organised.
The only slight dissappoint end was the standard of the fixtures and fittings left a little to be desired.
That's is being picky though on a very good experience.
Can't fault it, will definitely be back.
Pleasant stay for a relaxing weekend away
Very friendly staff, catered for all your needs.
Rooms very clean and spacious. Only downside was the view from out the window, South block was very dark and it felt like it was night time all the time. Complimentary tea / coffee / wine / beer / soft drinks. Very pleased.
First class service
Booked as a treat for a birthday trip to London to see a show.
We were automatically greeted with extremely friendly service and upgraded to a club room and facilities. Room was very spacious and clean all kitted out to a high standard. Location was great tube station just round the corner to get into the West End. We were also recommended by the staff before arrival to park at the Barbican centre. Great idea it was perfect would never have know about it otherwise. Service from staff was first class from the beginning of the stay too checkout. Would def recommend !.
good quality room
Will come back again.
The Montcalm London City
Was amazing looked after and what a hotel it has the WOW factor.
I booked the hotel for a birthday surprise for my wife, who did not know where we were staying.
When I booked the room I did mention it was a birthday surprise. When we arrived to check in my wife was asked if she wanted a complmentry bottle of wine for her birthday, which I thought was a nice touch. Hovever, when being passed the key pass to our room, I was informed that we has been upgraded to a suite. We stayed in the Wow suite, which was fantasic, four poster bed, leather furniture etc and one of the best bathrooms and shower ever. I have never been upgraded before and it could not have happened in a better hotel. The staff were exelent, even popped into the attached pub to remind me my cab had arrived for my wife's other surprise a meal in the Shard. I have to say the hotel and staff and the level of service was first class and I would recommend this hotel to anyone who wants a touch of luxury in London. I would also like to thank the hotel and staff for the pleasant surprise of an upgrade and making our stay most enjoyable. Thank you The Montcalm, London City.
The Montcalm is a hidden gem
Good value for this quality of a hotel, great location, excellent food in the Jugged Hare, very helpful staff.
Confusion layout but when you get used to it, it all adds to the unique experience of the converted brewery. Two Tube stations within three minutes walk.