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Reviews - DoubleTree by Hilton Hotel London - West End

4

92 Southampton Row, London, WC1B 4BH

Price From 230.61 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (58)

79% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • V Austin

  • June 2016

Good location, great value.

This Hotel was of a good standard for the price, staff were extremely helpful on the front desk and in the restaurant, the Maitre D was very friendly and attentive to our requests so much so if we had been staying another night he would have made sure he had brown sauce for the next day.

The breakfast was excellent one of the tastiest I have had in a hotel. Only criticisms are the bar maid on Sunday night was more interested in chatting than serving and there needs to be a mirror that you can sit in front of to put make up on. Otherwise excellent will definitely stay again.

  • L Carr

  • May 2016

Beautiful lobby - disappointing rooms

The hotel lobby was beautiful, however the hotel rooms itself were a huge disappointment, very small and not what was advertised on the website.

Not up to the standard that the pictures portrayed. We went with another couple and we both had completely different size rooms, we had a smaller room but a bathroom with a bath. They had a bigger room but with a bathroom with only a shower. Bar service was incredibly slow, bar staff had to come over about 4 times to double check what we wanted (only ordered 4 drinks) then still managed to get the order wrong. For a Hilton I was very disappointed, definitely not value for money.

  • S Duckett

  • February 2016

Hilton Southampton Row London

Excellent hotel, perfect for my needs.

Very friendly and helpful staff.

  • H Abdelaziz

  • January 2016

Too expensive

Good cleanliness, room very tiny, breakfast was good but price was very high

  • SCOTT B

  • January 2016

DoubleTree by Hilton Hotel London - West End

Lovely place to stay, clean, great service.

  • Zara A

  • January 2016

DoubleTree by Hilton Hotel London - West End

Lovely Room but small what you would expect for inner city.

Short walk to tube stations and from Euston. Overall pleased with stay and would stay again.

  • Veronika H

  • January 2016

DoubleTree by Hilton Hotel London - West End

Room was small but comfortable and functional.

  • O Owens

  • January 2016

DoubleTree by Hilton Hotel London - West End

Our stay in London for fireworks.

Very warm and welcoming­čśŐ, my whole family thought it was amazing. Will chose these again.

  • gaynor L

  • November 2015

Doubletree Holborn

Good value for the lone business traveller but room very noisy - could hear next door opening wardrobe doors which kept me awake.

  • B FULLER

  • November 2015

nice and clean

nice and clean hotel