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97% would recommend it to a friend
Convenient, comfortable, plenty of parking, but customer service a bit of a let down - including asking 3 times over 20mins for items to be restocked at the breakfast buffet (this was half way through their serving period) and eventually giving up - staff seemed quite unconcerned.
I haven't stayed in a Holiday Inn for a while, and didn't have very high expectations.
I understand that this hotel has recently been refurbished. Wow!. It was lovely. Great room, plenty of towels, flannels. pillows and everything I needed!. Definitely stay there again.
Location was perfect, hotel room was impeccable.
Very clean and tidy. The facilities in the room were fantastic
Happy wv my stay at the hotel
Great atay, close to center, good for nights out!
Loved our stay here.
Easy check in and out, room was lovely, good size and great complimentary mini fridge. Only cost £5 in a taxi into the main center for night life but is also reachable by walking in 15mins.
Holiday Inn good location.
Lovely hotel in ideal location.
Surprisingly quiet (expecting it to be full of stag and hen parties) - no noise heard after hours at all :-)
Great to see complementary water, juice & kit kats in room fridge. My only criticism is the price of £80 per night excluding breakfast is possibly a bit too pricey. Hotel very clean.
Good stay but bad breakfast
Good hotel for business trip.
Good rooms, well working equipment. Great bed, low noise air condition and ventilation resulted in great sleep. Nice people and friendly staff. When asking room service I needed to phone twice. Room have one small window that can be partially opened, which gives a room that is in half shadow all the time, even when the sun shines in Newcastle. Breakfast was just average with no fresh fruit even in the summer time, and the usual poor or no taste of most ingredients except bread, as usual like nearly everywhere in UK. Why not brewing a good coffee for a really expensive breakfast remains a mystery.
Good Hotel ... with reservations !!!
Would have liked to review the food, however when we returned to the hotel and wanted evening room service, the only thing that they could offer was a cheese sandwich or crisps.
I was also slightly disappointed to find quite a few 18 inch long black hairs on the bathroom floor. I cant think how these would not have been noticed by even the most inattentive cleaner.
Very pleased with hotel, bar staff were very friendly, room was small but everything you need there.
Bathroom was lovely, clean and spacious. Walked from st James park in about 20 minutes, would have been quicker but we're looking for jesmond road but it's on jesmond road west. Really enjoyed it
It was a little break, it was near the town centre either cab or metro ride away, and we were very pleased the friendly welcome at the reception and how quick they got our paperwork and key ready, the room was very tidy and plenty of room, & the free parking was very good would definitely be booking this hotel again.