Reviews - De Vere Venues Ponsbourne Park

4

NEW PARK ROAD Newgate Street Village, Nr. Hertford, Herts, SG13 8QT

Price From 161.80 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (49)

78% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • Roger Challis

  • May 2014

Good

  • charmaine francis

  • May 2014

a relaxing stay

An super hotel...the staff were excellent and so friendly.

  • graham p

  • May 2014

Our Stay

great place to stay for short break food and room was very good thank you

  • Graham K

  • May 2014

Beautiful and Relaxing oasis, a little peace and quiet in sprawling Suburbia

Great, have stayed before and will stay again.

  • claire john

  • April 2014

Great staff very helpful

  • A Hancock

  • April 2014

A really beautiful location and excellent facilities.

  • Gary Harrison

  • April 2014

Very pleasant hotel set in large grounds. Excellent quality and size of room for what we paid.

We booked this hotel for a two night stay for only £39 a night.

The approach to the hotel is impressive as it is set in very large grounds and was presumably a stately home at some point. We stayed in a more recently built modern block which is also used as a daily conference centre. The room was large and clean with all the facilities you would expect. We opened the curtains in our ground floor room and saw a young deer grazing on the lawn only a few yards away . A good base to explore London as Cockfosters tube station is only a 20 minute drive away with good parking for £5 a day...and a day tube pass is under £9.00 off peak (after 9.30am). There is also a great Pub right at the end of the drive to the Hotel (5 min walk) which serves good food at reasonable prices. We will definitely be returning again if we can get a similar deal.

  • Craig L

  • March 2014

Conference and training accomodation

Very much a conference and training facility hotel, not luxury or grand as the picture may suggest, rooms a little tired and in need of new carpets and furniture , all the staff were however very helpful and friendly which made up for the room which was supposed to be superior , glad I didn't stay in a standard.

  • Ferhana Munshi

  • March 2014

Absolutely fantastic customer service

Well what can I say booked the room 3 hours before we got there.

When we got there the hotel was full. We were given a room which I was not happy with so I rang reception and within 1/2 hour I was shown 2 other rooms and changed room straight away. The customer service was second to none. The duty manager was fantastic a little lady with brown hair in a pony tail. She took me personally to the other rooms and showed me around even though they were extremely busy. The gentleman who came to Put an extra bed in my room was really chatty and spoke to us about local amenities. I have twins aged 2 and made us feel so at home with the friendliness of the staff. Bottles were happily topped up or filled for the kids. I will definitely stay there again. Just one complaint was no vege breakfast and I did think the breakfast was not to my standard. But overall an excellent friendly hotel which is exactly what you want with toddlers.