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89% would recommend it to a friend
Nice big room with nice décor.
A nice surprise as we booked literally last minute. Cleaning could be stepped up a level, fronts of bedside cabinets, skirting boards and extractor fan in bathroom all a bit grubby, but not really noticeable until you look closely. Great location for shopping/night out. I would certainly stay here again.
A lovely stay!!
Can't fault the rooms or location, and when a ring was lost after checking out, a call to reception and it was found!.
We will be always grateful, the staff were excellent, would definitely recommend this hotel!!
I found the hotel room very pleasing to the eye and clean.
The beds were comfortable with plenty of electric sockets .I would certainly visit the Holiday Inn again.
Near the shops and restaurants, we were upgraded to a superior room huge room.
The breakfast was very good and the staff very attentive and helpful.
The whole trip to Bristol for our daughters birthday went very well with the Hotel adding that bit to the experience.
The staff had been very helpful and the hotel of high standard. Being right near the shopping centre was the icing on the cake for my daughter and the wife so thanks to all and Jake of course.
Good value but underwhelming breakfast
We had a good room which was good value for money in a smart and well run hotel.
Great central location and handy and not overly expensive parking on site. Breakfast was a cooked buffet and was OK but would prefer to have had pots of tea and coffee and a rack of toast provided fresh. Having to stand over one of those irritating revolving grills until you can get a reasonable piece of toast. is really annoying.
The staff are always friendly and helpful.
Poor customer service!
Hotel was fine but reception as useful as a chocolate teapot.
The man at the desk (with a pony tail) very rude, almost as if the guests are a chore. No help in directions. No eye contact. No explanation of the hotel facilities. Why Holiday Inn have him at the front desk is beyond me.
Overall good hotel but Poor service
Great stay, perfect room and would recommend!
We had a lovely view from our room and the hotel isn't far from city centre so it's very convenient.
The rooms were clean and looks great. Would definitely recommend.