Reviews - Holiday Inn BRISTOL CITY CENTRE


Bond Street, Bristol, BS1 3LE

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (72)

90% would recommend it to a friend


Customer service


Food quality

Room quality


  • Michael U

  • July 2014

Great location for city

I enjoyed my stay.

it was near the centre and the car park was a great help.

  • Keith L

  • June 2014

Comfortable and quiet

The room was well-equipped, with an excellent shower and comfortable bed - what more do you want.

It faced the rear of the building and was therefore quiet. The bedside alarm had been set by the previous occupant for 7am, which was not helpful for a Sunday morning. The LED nightlight was rather too bright, and kept my wife awake until she put a case in front of it to block it.

  • Deborah Brown

  • June 2014

Lovely room upgrade

At check in I discovered all the std rooms were taken so I was upgraded.

The room was lovely!

  • Katie H

  • June 2014

Never Again!!!

Where do I start.

We booked a twin room but when arrived they didn't have one. So we were TOLD we would have to have a double and sofa bed instead. On arrival at the room the sofa bed was broken. We went back to the reception and the only other room available was a twin but with a broken toilet. We agreed to this room at a reduced cost. On arrival at this room the room smelt damp as had not been heated for a while but we turned on the heating and hoped that would improve the smell. We settled in and by now it was 10pm. Next problem was there was no cold water - so a burning hot shower - too hot to use therefore and cleaning our teeth in hot water. In the morning we called through to reception to ask them to find us a room we could shower in and they said they would ring back. 20 minutes later they had not rung back so we rang again to be told there wasn't another room. We therefore had to wash at the sink and clean our teeth at the public toilet downstairs. So in conclusion a very unsatisfactory stay. Today we have spoken to the manager who says there final offer is to charge us half the fee. We are therefore going to take this higher as have no intention of paying anything for such poor service!

  • Matthew C

  • June 2014


very nice

  • T Kerley

  • May 2014

Brilliant stay

The room was very spacious and clean.

And also with the busy traffic and how many rooms there were in the hotel the room was very quiet. The breakfast was fantastic and the staff were very polite and considerate. Will defiantly be staying in a holiday inn hotel soon.

  • Colette J

  • May 2014

High standard than I thought from Holiday Inns

Higher standard than expected from Holiday Inns.

Spacious rooms, good facilities. Close to Cabot Circus. We had the balcony on the top floor which was a nice surprise.

  • Priya L

  • May 2014


Good value for money

  • anthony n

  • April 2014

I booked a "twin room" and was given a double bed and a sofa bed-not what I asked for !

be wary about booking your room with any agency like late rooms etc as Holiday Inn always give preference to their own clients at the expense of other bookings.

I had specified that I wanted a twin room . but was given a room with one double bed and a sofa bed. The sofa wasn't that comfy. I was told the hotel was full so there was no option.

  • Scott F

  • April 2014

Holiday inn Bristol

Great room

Clean hotel

Good room service

Food bit pub grubby