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93% would recommend it to a friend
Parking a problem
once upon a time this hotel had free parking for about 8 or 9 cars , not at the momment it would have been nice if this info was on late rooms when we booked it
The Royal Hotel
Better than last time we stayed
Although we thought it was better than last time we stayed here.
We did not eat here in the evening. We had bath house bath bubbles which we did not have for the last 6 stays at least. They used to supply Bath House bath salts a few years ago, then they stopped. Anyway the room was very nice and the manager explained a few things about our no so good stay the last time. I notice you never get a complimentary discount or offer if things are not quite right and its the hotels fault. The breakfast although it was better than the last time we stayed, it was not the best we have had here. I think they need to try harder, and listen to the customers comments. Then make the improvements so the hotel is a better place to stay.
Last minute booking so got small room - was very nice and had all facilities needed for 1 night.
Loved the plunge bath. Kirkby is lovely
Food not as good as previous times we have stayed here. Room OK. They dont supply bath salts anymore
The food on this stay was not good.
We wish we had eaten elsewhere. The breakfast was microwaved scrambled egg and not the usual quality we have had here in the past. It took 20 mins to cook as well!. They dont put bath salts in the rooms anymore. Not sure why. The bar has changed rooms and now is in the large dinning room. Overall not our best stay here. We have stayed here about 15 times over the last few years. We dont always eat here but if we stay again we will eat elsewhere, even breakfast. Its not worth the long wait to get less than average food. The chef was a new chef that was training we were told. I am not a chef, but I am telling you they are training him wrong. The staff need to try a bit harder to make this place as good as the other hotels in Kirkby Lonsdale, if not better. Come back Jason (one of the previous managers).
Lovely large room, the comfiest hotel bed I've slept in, outstanding cooked breakfast and excellent customer service.
What to avoid
Room 7 has the kitchen fan beneath it and is vibratingly noisy......having said that the staff went out of their way to find us other rooms when possible and reduced the price for the one night we had to spend there
Don't stay in room 7
Staying for are anniversary, when we finally got to the room after parking the car approx 1 mile from hotel we were shown to room 7.
we might as well have pitched a tent on the hard shoulder of the m6 near Preston, it would have been a lot quieter. when we complained to the manager he told us it was the fans in the kitchen, they would be turned off at 10-30pm & on again at approx 6-30am. he offered us a discount which we refused, his attitude was so what. please beware anybody who is thinking of staying at the royal avoid room 7 like the plague unless you suffer from insomnia
The Royal Hotel
My partner and myself had a enjoyable stay here, there being a lift was a big advantage for us and was one of the reasons we chose this hotel, I can also recommend the Square bath in room 13 if you are older than 65 as it is easier to get out of than a conventional bath.
The Staff were friendly and elpful, especially Sarah for reminding me to return the room key I was walking away with.
Standards are slipping
We started staying here not long after it had opened after a major refurb.
The rooms were imaculate and to be honest most still are. Its just showing its age a little and the quality of the odd repair is not high standard. Plastering around lights is not very good for hotel of this kind. The staff change so much that we never ever get recognised and we stay here about 5 times a year if not more. so although we are regulars we don't feel it. We still love and hope it get back to the standard we love and know.