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Reviews - The Olde Kings Arms

4

41 High Street, ,, Hemel Hempstead, HP1 3AF

Price From 128.01 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (43)

88% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • D Salisbury

  • April 2016

One night stay on the way to Harry Potter tour.

The pub, bar etc.

are real old world and extremely welcoming. The staff were attentive and polite at all times. The food was good in the evening, even though the menus was a little restricted. The room we had (No.1) was in need of a complete upgrade, especially the bathroom. The shower although extremely large had mold in the grouting and at ceiling level. The whole bathroom looked "dirty" as a result. The carpet was well worn but the bed linen was clean as were the towels. Okay for one night but I would not like to stay in this room for much longer. The breakfast is excellent, served by the owner who was extremely attentive and courteous.

  • Jane Bryan

  • March 2016

Mould and damp room

Considering thee write up of the room led me to believe it had recently been updated to a high standard (in fact I do believe they said something along the lines of superior), perhaps they should qualify what year as I am sure this must have been many years ago.

When entering the room you could smell the damp (no wonder all the windows were opn upon arival). When I tried to work at the desk, I attempted to turn on the table lamp. Didn't work so went under the desk and that is when isaw the damp and mould growing. Carpet was full of stains. Shower floods the bathroom, hence I suspect the damp. Kettle was disgusting.

WIFI did not reach the room

  • Gary Cooper

  • March 2016

Lovely bed and breakfast, the food was lovely and the hospitality was great

We would stay there again, it was convenient for where we needed to be.

  • Zoe H

  • March 2016

The Olde Kings Arms

Service friendly and welcoming.

  • Ranji D

  • December 2015

Welcoming and cosy place to stay

Enjoyed staying at the Olde Kings Arms for a couple of nights whilst visiting family in Hemel.

The rooms are well furnished and clean; and its a peaceful and convenient place to stay right in the heart of Hemel Old Town.

The only thing I would say, is there's no information in the room about facilities, check out or contacts, which would be useful if you arrived late.

  • Alan H

  • August 2015

welcoming

very welcoming and helpful staff throughout our stay.immaculate room

  • Judy D

  • July 2015

Disappointing

Our ground floor room Was in need of a full refurbish.

The carpet was so filthy lots of stains etc, the walls had marks on, the beds had seen better days, springs sticking through. We literally got changed and went out and got up showered and left. Felt dirty just being there, which is a shame as the pub itself is lovely, clean and has a nice atmosphere. The room we were unfortunate to have really let the hotel down

  • PHIL EVANS

  • July 2015

Aircon faulty could not switch off.

Poor lighting in bathroom. Bed very comfy.

  • s bennett

  • April 2015

wkend away

only a small thing the parking is bad but hotel we both loved the whole thing

  • Lynn P

  • March 2015

Great value for money

Perfect location for our stay.

We visited Harry Potter studios one day and London by train the next. Very good value, good food and very friendly, helpful staff.