Reviews - Townhouse Hotel Manchester



Price From 209.09 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (127)

82% would recommend it to a friend


Customer service


Food quality

Room quality


  • A Stead

  • November 2015

Excellent Hotel

This was not my first time at MacDonald Town House.

It is a Hotel of Excellence and at the price offered, very good value for money. The Breakfast is individually cooked and second to none. Highly recommended

  • Gary Newton

  • November 2015

Room was warm and nice clean,.

After shopping all day we just slept, it was a very nice a quiet hotel

  • T Rai

  • November 2015

Poor customer service and safety

I've stayed before.

The room was dimly lit and the floor standing lamp did not work, I spoke to housekeeping to came to investigate and left. After two calls to housekeeping I was told it couldn't be fixed. They could have at least called to let me know, rather than having me chase them. The iron the room had shredded heat resistant sheath and the insulator part of the neutral cable was exposed.

  • amanda s

  • November 2015

nice break

really nice.

very pleased. Just a shame that the woman on the desk was moody, but apart from that everything was fine. ps. It was a shame she was like this as I would have marked your " customer service " section a 6 and not a 3 if she had been pleasant and smiley as this is the first impression you have of a hotel when you arrive.


  • November 2015

Excellent room

Room was excellent and very clean.

Only negative comment even though we returned to our room after 3am the screaming and shouting outside very was loud and disturbed my sleep.

  • K Lunn

  • November 2015

Not the best. Had to stick with it as everywhere was busy

Tiny room.

Terrible for price.

  • A Brunton

  • November 2015

Excellent city centre hotel with great bathroom(bath and shower) and thick fluffy towels.

Very comfortable room and good value for money for a city centre hotel.

Will stay here again and wouldn't hesitate to recommend to colleagues.

  • David Watt

  • November 2015

Great service

  • A Parry

  • October 2015

Macdonald Townhouse

Perfect location, close to city centre, pubs clubs and Piccadilly.

I got a junior suite through laterooms which was fantastic. Huge bathroom and bed, plus separate living room. Grumpy unhelpful receptionist on arrival and no corkscrew in room for complimentary bottle wine. Lovely, helpful receptionist on check out. Q parking very close, clean and secure with helpful staff. Would definitely recommend and stay again.


  • September 2015

nice but noisy

Well situated,dimly lit room,a very comfy bed and as you would expect in the city centre a lot of traffic passing making for a disturbed nights sleep.

Full English breakfast was slightly over cooked and very over priced

We had a problem with credit card payment which was a little embarrassing and turned out to be, because they didn't use a card machine,payment was refused as suspicious