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78% would recommend it to a friend
On arrival, pleasantly surprised, very clean and well looked after, modern.
Got to our room, freezing cold, heating system was poor, continued to be freezing until the morning, tatty looking, dusty, dirty bathroom floor, very noisy road outside. We complained about the temperature, and was told someone would come and have a look at the heating and look into moving us to a different room. Nobody came... Breakfast was delicious, service faultless. A few wonderful staff members serving breakfast made up for the disappointing room. Sadly won't be staying again as in the end didn't get to sleep until 4:44am as this is around the time taxis stopped beeping their horns.
Townhouse Hotel Manchester
Ideal for a short trip to Manchester.
We stayed at the townhouse and was quite disappointed as we booked executive room and it states bath robes and slippers plus king size bed and luxury bathroom but had none of it.
the staff were very nice that is the only good thing I can say about my stay.
Great stay, can't wait to come back!
Lovely hotel, comfy beds and great customer service.
Would recommend for couples and groups of friends!
Everything we expected
No windows to open to let fresh air in. Also poor lighting in room grubby sealent and gaps around the bath.
Ignore the website - new owners
Stayed on New Year's Eve in suite 111.
Reception staff really nice however the hotel has a new owner who do not honor what the website says such as wine, chocolates etc in the room, there are also no slippers or robes. If you are booking this as a special treat for someone and are expecting this then you will be disappointed. However that said the suite was nice apart from the TVs remote & the air con not working. The noise from the street outside is also not great. In a nutshell it was ok but it will be interesting to see what changes the new owners will make given they have taken away the parts that made it a four star hotel without reducing the costs.
Very comfortable beds!
A great hotel, very central, with everything you'd expect.
The bed was remarkably comfortable, had a brilliant night's sleep.
Great hotel - location good and staff v good