Reviews - Jubilee Inn

4

JUBILEE HILL, LOOE, PL13 2JZ

Price From 102.41 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (14)

93% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • G Pierce

  • June 2014

Great food, beer and accomodation. Nice and powerful shower, lovely building with lots of character

Response from hotel

Thank you very much indeed for your kind review and comments. Our Pleasure!

Regards,

Charlie Edgeler,

Jubilee Inn

  • B Hutchinson

  • May 2014

Great hotel

Response from hotel

Thank you so much for your very kind review and comment. Our Pleasure!

Regards,

Charlie Edgeler,

Jubilee Inn

  • E Evans

  • April 2014

We had a very pleasant stay and owners and all staff were very friendly and helpful.

meals were very good. the only downside as far as we were concerned was that dogs were allowed in the din ing area. On one particular night the table we had booked had been taken by someone else. On St Georges day on the next table were customers with two dogs, one of which was laying all over the floor in an unpleasant manner. At times the staff seemed more interested in playing with the dogs rather than serving customers. One of our meals arrived incorrect and had to changed, meaning one of us had finished our meal before the replacement arrived.

Response from hotel

Thank you so much for your kind review and comments.

We don’t enter into correspondence on third party web sites as we have quite a transparent and easy to follow process of service checks and how we deal with a problem – see our own web site.

However so that any reader can see what we do:

I am very sorry to hear there was a problem that evening. If you had specifically preferred a table to sit at we normally make a note “do not move” in our booking diary. We always endeavour to cater for special requests.

You would have been sitting in a one of our bar areas which is dog friendly as we are a traditional country inn. We do have several signs regarding “dog friendly” all around the inn, inside, outside and at each entrance, that explain the rules; and that our Dining Room and Trelawny Room (exactly the same menu) that can seat over half our guests, are no dog / pet areas.

I am also sorry to hear there was a problem or delay with one of your meals and my team have fed back that this was resolved on the evening.

Never feel you cannot raise any issue while you are here, preferably at the time or at least when checking out, as we need to hear about it and have an opportunity to do something about it there and then.

Thanks you ever so for your comments and a big thank you for your kind score.

Charlie Edgeler,

Jubilee Inn

  • M Thomson

  • February 2014

Very nice romantic stay

I booked this as a valentines surprise for my partner, as it's in a nice location and easily accessible from Plymouth.

Pub was fairly busy when we arrived with people eating, everyone looked like they were enjoying themselves as well, which is a good sign. Someone greeted us basically as we stepped through the door, showed us up to the room and were just generally very nice. The room was really good, identical to the pictures. Very warm, comfy bed (four poster, not the best in the world, but still good), good quality linen, fridge in the room. All very nice. The breakfast was very good and the sausages were great (always important). Would recommend to friends and will most likely return.