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89% would recommend it to a friend
Friendly hotel in great location - ideal for touring around the area.
Good service and great food.
Great customer service
Very friendly and helpful staff just a shame the facilities let them down.
Last minute break
Staff friendly and efficient.
Room nice and clean with view over harbour. Bed comfortable. Food excellent. I think they even arranged the constant sunshine.
Good all round hotel.
The hotel is situated in Castletown which is a bit of a run down area to be honest.
This aside the hotel is a good all round hotel. The room we had was big enough and was cleaned to a good standard(could have been better). The TV is tiny it's the smallest portable in the world, so didn't use it as you need binoculars to see it when laying in bed. Breakfast in the morning is great, we had takeaway breakfast torpedoes each morning and couldn't fault them. You can sit in or takeaway your breakfast, which is great if you have to be at a job by x time. The evening food menu has a good range to pick from and they also have a specials menu. Couldn't fault the food and at a value for money prices. All in this is a good all round hotel if your working away from home, but I wouldn't bring my wife here for a romantic weekend.
We only used the hotel as an overnight base but we found it to be clean and tidy with food on site so no need to drive away to eat The area has history which was of interest ,being in the past a busy Naval Base and how that is now being developed.
Some late night drinkers returned who were making a noise.
lovely room, clean and tidy, bed very relaxing, didnt like the mincer toliet to much, but there you go, needs as must, love the area, locals very friendly, all in all, we had a good time, shame that the bus didnt come a bit closer to the area.
2 flights of stairs were a surprise but not a problem.
Dinner Saturday was disappointing - rather overcooked but we are not people who would cosay anything. We were so tired we ate there again Sunday and it was so much better, so it would depend on the chef really
Staff extremely helpful and friendly. Accommodation beautifully clean, but disappointing not to have comfy chairs to sit in in the room - again, we could have said something but didn't.
Stay on Business
The Hotel is basic but really good value for money.
The staff friendly and helpful with a wealth of local information. Good choice of food at evening meals and breakfast, recommend the lamb shank and big breakfast. Room has everything we needed. Not sure what parking would be like in the summer, we parked right outside. Would most certainly stay again.
Good basic value for money accommodation
Our room was basic but clean and perfectly adequate for a family weekend break.
Breakfast was served in the cafe, it wasn't clear how much the voucher entitled you to, but the food was nice and always great to see a veggie breakfast option. The hotel has great views of the harbour but has no signposted reception entrance which makes it a little confusing on arrival - a sign visible from both sides of the hotel would be helpful.