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60% would recommend it to a friend
Confusion over check-out time!
I checked before travelling to find out what time the check-out was and it clearly stated 11.00 on the LateRooms website.
We were surprised by someone knocking and entering the bedroom at 10.30, to be told that we should have checked out at 10.30.
Overall, we had a pleasant stay. The room was comfortable and the breakfast was very good with a nice choice. Most of the staff seemed very friendly!
Such A Shame
The staff were all very helpful and enthusiastic, the room spacious but the ensuite bathroom, although large, was 'tired'.
The shower had no power and there is a very dangerous over- hanging part of the ceiling which one could easily hit one's head on. All during opening times a constant irritating 'groan' could be heard from the kitchen swing door. The food was delicious (with the exception of tinned tomatoes for breakfast!) but it was a pity we had to wait an hour on the Saturday night for it to be served. Such a shame that this inn with so much potential was lacking in communication between excellent staff and customers.
Oldy worldy would be my accessment
An unpleasant experience at the Bull's Head, Chelmarsh
Room was cheaply furnished and equipped, one of the bath towels had a stain that had remained after washing and the towel should have been discarded, a tap swivelled while switching on, there was a hole in the floor that had merely been carpeted over and a profusion of cobwebs suggested that the room had been cleaned half-heartedly at best.
Staying over on a Saturday night in a room over the bar, we expected some hubbub to reach us but hadn't expected live, highly-amplified, music from eight o'clock until twenty-to-twelve. On the following morning as I was paying the bill I told the proprietor, in a non-confrontational manner, that the music had "come as a shock" and was dismayed that rather than commiserating she aggressively retorted that live music was mentioned on the website, on a chalk board at the roadside by the pub and "brought people in". Frankly I've never met that level of rude "take it or leave it" response during our many travels in the UK and overseas.