Haven In The Vale

3

Grantham Road, ,, Whatton, NG13 9EW

Price From 67.72 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (36)

53% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • Kay Easter

  • July 2013

Very helpful staff

I needed a room near the National Watersports Centre as I had to be there by 5:30 a.m.

The Vale of Belvoir Hotel was less than 20 minutes away so was ideal. I asked for takeaway breakfast when I booked via LateRooms. When I asked about it on arrival the time of my departure was a problem but the lady who booked me in suggested that she could make me a bacon sandwich after the bar closed and would I like crisps and a drink too. Obviously, they would normally do a hot bacon sandwich when the kitchen is open. True to her word she left my breakfast on reception (together with quite a few others). It might be an idea to be able to provide a cold takeaway breakfast for people who have to travel early - something like a cereal bar, a piece of fruit and a bottle of juice, although I appreciate it might be months before they have to do it again :) My room was fresh and clean and had tea & coffee and a TV. A glass for water would have been nice but not a problem as a mug does the same job. I have stayed in a lot of Holiday Inns and this hotel provided equally as good accommodation. The quilted loo paper was a definite plus for me as I hate the thin stuff you usually get. If there had been some note paper in my room I would have left a thank you note for my breakfast. Very little touches that they might consider. I didn't use the main areas but I went in to the bar to check in and thought it looked very nice, clean with new carpet. I wouldn't hesitate to stay here again.

  • Philip G

  • July 2013

Out in the Country Hotel and Pub

The hotel was clean but had seen better days.

It could do with a good handiman to fix little points - the toilet seat was not fixed on, this took me 2 minutes to fix myself, a shelf was missing over the sink and a tile was missing around the bottom of the sink. Some windows on the first floor had been replaced with double units but most were single glass in wooden frames which looked in bad condition. The staff were friendly and helpful. The evening meal was very good and good value.

  • Christine W

  • July 2013

Vale of Belvoir

This hotel is very good value for money.

The staff are pleasant and helpful and there is plenty of parking.

  • Lawrence R

  • June 2013

Like the crossroads motel

The hotel from the outside looks a bit tired, If we do have a summer the garden could do with a few benches to take advantage of the ample grounds.

Inside is clean and tidy, food is good,

The room I stayed in was clean and tidy, the bed very comfortable. The surrounding villages have some very nice real ale pubs

  • J Gluth

  • June 2013

Friendly helpful staff, pricey for the standard

Con: Small bed, one towel (and only hand towels available), budget furnishings

Pro: Clean room, reception kind and friendly, good shower

Overall: OK place to stay but it's priced like a better place!

  • Ian G

  • May 2013

So close to being excellent

On arrival, the hotel looks a little tired from the outside however they are having painting etc done so I'm sure it will look better soon.

The receptionist was pleasant enough and when directed to the room, I was pleasantly surprised. It had obviously recently been renovated and was to a very high standard - the bed was excellent, the room was clean and the bathroom was virtually new. Unfortunately the advertised "Wi Fi in rooms" didn't transpire as I was too far away to pick up a signal which was a little frustrating as I book hotels on the basis that I can work in my room. However I decided to take my work into the bar where all the staff were stood around chatting and I did feel that I was somewhat of an inconvenience to them. Their conversation was not what I would call appropriate in front of customers but the bar and restaurant area themselves were very pleasant. The evening buffet was cheap but of a fairly poor quality unfortunately - a complete contrast to the cooked breakfast in the morning which was excellent !. Overall, excellent value for money - really would be 10 out of 10 if you could sort out the wi fi and invest in a little Customer Service Training !!