Reviews - The Great Malvern Hotel



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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (21)

95% would recommend it to a friend


Customer service

Food quality

Room quality


  • John Garner

  • November 2015

Expectations Well Exceeded

We made a very last minute trip to Malvern Theatre and decided to stay over.

There was very little choice of rooms available and as I wanted to be within walking distance of the theatre we chose this hotel, although looking at the website we were not expecting very much. We received a very friendly welcome and our room was warm clean and very comfortable. The bath towels were also beautifully fluffy. We did not eat at the hotel on the evening but it was already busy and later in the evening we were told a live act would be performing which we missed due to our late arrival back. We did however have a night cap in the bar while our friends waited for a taxi. we slept extremely well and considering the central location and closeness to the road the double glazed room ensured we had a very peaceful night. We went for breakfast and the hotel has a dedicated room on the upper floor which is bright and airy and where we found a very good selection of cereals, fruit and FRESHLY squeezed orange juice. The cooked breakfast was excellent and the homemade jam a real treat. Thank you to all that looked after us we had a lovely stay and will be back.

  • Noreen Freeman

  • April 2015

A very good hotel

Another pleasent stay at this charming and comfortable hotel.

The rooms are very comfortable and spotlessly clean the staff are helpful and very friendly. We had dinner which was tasty and good value for money it was well presented. Breakfast was amazing. I would recommend this hotel for a weekend break in Malvern.

  • David P

  • February 2015

Nice Hotel

Good experience throughout, first class customer service, warm comfortable room at a good price in the centre of Malvern.

Good Breakfast too.

  • Mark C

  • January 2015

Pleased with accommodation

Had stayed before so knew what to expect.

Comfortable, clean and excellent breakfast.

  • Paul H

  • October 2014

perfect for our needs

Hotel is in a great location - you can't get more central.

The room was a little basic and old fashioned but it was everything we needed. The hotel breakfast was a real high point. Great choice and perfectly cooked.

  • Noel Habgood

  • October 2014

Review of the Great Malvern Hotel

The hotel is a bit run-down and knocked about and could do with a bit of renovation.

The room was ok but the shower was only just adequate. God bar with selection of real ale. Very good breakfast. Friendly staff. Very good central location for visiting Malvern.

  • Mark C

  • October 2014

Comfortable accommodation

Very welcoming.

Good nights sleep. Excellent breakfast. Room was comfortable and spacious. Lighting was perhaps a little dim. General d├ęcor was fine but in need of a bit of TLC.

  • L Killock

  • September 2014

Just right.

A comfortable stay in a central location with a great public bar.

The bar menu was varied and satisfying, and the breakfast was excellent. A good base for exploring the Malvern Hills. It's an easy stroll from the hotel to the top of the hill for a moderately fit person.

  • C lydon

  • August 2014

walking break

Superb stay.Will definitely stay there again :-)

  • a davidson

  • August 2014

Good hotel

Quiet hotel, staff polite and friendly, good breakfast and good value for money